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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,815 reviews, last reviewed 2nd Jul 2026

42600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Highly recommend

Helped me straight away fantastic company overall process took no longer than a Week! Reviewed on: 13th August 2021

Helpful and friendly

No pressure in signing a contract, all options given. Reviewed on: 13th August 2021

Car finance - easy as pie

It was easy as pie to get car finance on my first car through First Response. Even when my car got written off, it was just as easy using them again when I got my new car, I barely had to do anything!! Would recommend to anyone. Reviewed on: 13th August 2021

Quick and easy

Helped me and supplied me with finance on my first motorbike ... was quick and easy to sort out .. would highly recommend Reviewed on: 13th August 2021

Fantastic understanding staff

Honestly I was really really happy with the customer service and the help that the staff gave me the lady I spoke too was first class and I would highly recommend this company as they really did listen to my needs a great service all round Reviewed on: 13th August 2021

Very easy to deal with

No problems with this company what so ever. Reviewed on: 13th August 2021

Great company

I used first response finance to get a motorbike out. As I previously had bad credit I wasnt confident in getting accepted however one of the team I spoke with was very friendly and helpful and talked me through all my options. I got accepted and had my bike the next day. All my dealings with them have been very friendly and informative. Would definitely recommend and use again. Reviewed on: 13th August 2021

Amazing and helpful

I have been with First response finance for over 10 years, from my very first application I could tell how helpful this company were going to be, explained every thing in detail from interest rates, payments and also gave me different options for re payment. I choose first response finance due to my bad credit but since my first application to now my credit score is now I’m a very good place and that’s also thanks to first response finance for accepting me in the first instance. I am able to get finance for other company’s now due to my credit score being green but wouldn’t chance to anyone else now. They are also able to provide me a personal loan too which is so convenient and quick and easy process with immediate decisions. I once bought a car that caused serious problems for me and ended up stranded 250 miles from home and First response finance were able to get my car recovered and taken back to my home, car ended up being a death trap and any payments I had already paid towards it were refunded and a new finance put in place so I was able to buy a new car within a couple of weeks. I would highly recommend First response finance to anyone looking to buy a first car or if you have bad finance. My interest rates are now more than half when I started as they always reward your loyalty. AMAZING company highly recommended Reviewed on: 13th August 2021

Amazing service and help finding right car

Quick easy service help finding right car and discuss monthly payment to suit me. Reviewed on: 13th August 2021

Very reliable service quick disicion on finance did most of the hard work

First Response Finance were very efficient in what they did for me no hassle at all Customer Service was great would recommend them to any one struggling getting car finance specialise in people with bad credit . Reviewed on: 13th August 2021

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