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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Highly recommend

This company is brilliant they handle everything and it's quick and easy and very friendly Reviewed on: 13th August 2021

Great service

The staff at first response sorted everything out so much quick than any other finance company I have spoken too, will definitely be using them again. Reviewed on: 13th August 2021

Brilliant

I was very nervous about using a finance company but they put me at ease and talked me through everything so I fully understood what I was taking on. Reviewed on: 13th August 2021

Great customer service

I purchased my 1st motor vehicle and first responce were amazing helping with the finance application process. Very smooth and made me feel at ease! Great customer service. I definitely recommend Reviewed on: 13th August 2021

Excellent service

First response finance helped me when no other finance company would. I have used them twice now to purchase finance and I can't fault them one bit. Great customer service. All round 10/10 Reviewed on: 13th August 2021

Easy to use and very friendly

Easy to apply for and the team that got in contact with me were very helpful and friendly. Very happy with the service Reviewed on: 13th August 2021

Helpful

Very friendly and efficient service. Quick decision and completion. Very easy to use. Reviewed on: 13th August 2021

Poor credit

I have poor credit. But had a nice size deposit. They gave me a chance to get on the road as I was struggling with 2 teenagers and a new born. Great customer service. Had no problems with them. Reviewed on: 13th August 2021

Professional and helpful

Have used a few times over the years and they always do what they can to get me the best deal. Reviewed on: 13th August 2021

Friendly service

The man called me & was friendly & really wanted to help me, where as other companies didn’t seem interested, the service was amazing & got the car I wanted & needed for my job as a community nurse Reviewed on: 13th August 2021

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