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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,815 reviews, last reviewed 2nd Jul 2026

42600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very reliable service quick disicion on finance did most of the hard work

First Response Finance were very efficient in what they did for me no hassle at all Customer Service was great would recommend them to any one struggling getting car finance specialise in people with bad credit . Reviewed on: 13th August 2021

Excellent service

Very efficient excellent customer service. Very professional Reviewed on: 13th August 2021

Easy and friendly no hassle service

Have used them twice and would again Reviewed on: 13th August 2021

Amazing!

I have been with first response since I passed my test 4 years ago in that time I’m on my 2nd vehicle with them. Everything is easy with them they’re always so helpful and accommodating and I will definitely stay with them onto my next vehicle which will hopefully be next year! Reviewed on: 13th August 2021

Great company

Ive now used First Responce twice for car purchases. A pleasure to deal with. Both transactions were well explained and quick to sort out. Agree a limit with First Response , find a car from a reputable dealer, call First Response with the details and you’ll be driving home in your new vehicle within 24hrs. Simply brilliant Reviewed on: 13th August 2021

A top Company

I have used this company three times now. They always do their best to help and go that extra mile when I needed an expensive repair to my car they stepped in an allowed me extra money to enable the work to be carried out. Reviewed on: 13th August 2021

Fantastic service

Very pleased with my car and it was easy and stress free to sort out Reviewed on: 13th August 2021

Brilliant company

Couldn’t recommend them enough always helpful and polite Reviewed on: 13th August 2021

Quick, easy, reliable!

Easy, quick, reliable company. Helpful, straightforward customer service, everything was handled, thoroughly explained and set up fast & assuringly. I make my payments weekly which suits my lifestyle as a single mum and weekly wage. It feels a lot more affordable that way and without hiccups. Really recommend to anyone out there looking for car finance. Affordable and easy to contact should you need to speak with anyone. None of this automated hours on hold, straight to a friendly advisor. Thank you first response! Reviewed on: 13th August 2021

Amazing help

Amazing help from all staff. Always understanding with circumstances. Definitely the best finance company I could recommend. Reviewed on: 13th August 2021

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