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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing

Quick and reply and leading money to someone who has bad credit allowing myself to buy a car Reviewed on: 13th August 2021

Great finance company

Always willing to go the extra mile to help and make customers happy and satisfied, I have not long taken out a new 4yr finance with them Reviewed on: 13th August 2021

Great to deal with

Have had great experience with this company was turned down for finance by every other company until I found first response who went above and beyond to get me the best deal at a monthly repayment which I could afford regardless of my my credit score.now onto my 2nd car with them. Would high recommend Reviewed on: 13th August 2021

Excellent customer service

Iv now been with first response for around 10 years getting my car finance and every time I have called them I have always had a good experience due to there professional operators who have helped me purchase 3 cars with them I would not go anywhere else. Reviewed on: 13th August 2021

Makes dream come true

Absolutely amazing company helped me to get my dream car. Professional customer service and spot on customer focused company Reviewed on: 13th August 2021

Excellent service

They are a great service and I would and have recommended then to family and friends. Reviewed on: 13th August 2021

Fast and efficient

Everything was done fast and efficiently and felt like I was supported through the whole process making sure I was happy and that I understood everything Reviewed on: 13th August 2021

First time customer

I couldn't be more thankful for the service I received. It was quick, simple and was given all the time by my agent to ask any questions. Reviewed on: 13th August 2021

Easy peasy

It was real simple to do and excepted even though my credit rating was low but with this product my score has got better Reviewed on: 13th August 2021

the very best around

this company was the very best at what that do and would recommend this company as the best around Reviewed on: 13th August 2021

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