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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Easiest company to work with

Very friendly and helpful service Reviewed on: 13th August 2021

Brilliant company and easy to work with

Brilliant company y and staff are always ready to help with any problems and solutions Reviewed on: 13th August 2021

Great company for car finance

Great rates have used first response finance a few times in the past. Reviewed on: 13th August 2021

Amazing

Wonderful customer service great communication friendly and polite very easy to deal with Reviewed on: 13th August 2021

Extremely Supportive

Can't say enough good things really, during the entire covid period they have understood my circumstances and support me throughout, Would highly recommend if looking for a company that treats you as a person rather than a number Reviewed on: 13th August 2021

Amazing and excellent!!

I applied with this company and they were excellent from the beginning. I had my Phone call to go through things and Went to a dealer to pick my car. Money transferred to dealership very quickly and I collected my car within two days. Reviewed on: 13th August 2021

Excellent service

Great company happy to help if your struggling with paying and will definitely stay with them for my next car in two years time Reviewed on: 13th August 2021

Spot on

Extremely easy too deal with and very quick Reviewed on: 13th August 2021

Excellent customer service

Iv used first response ror my last 3 cars can't fault them really helpful and friendly great service Reviewed on: 13th August 2021

Great customer service

Great customer service and easy process to get the finance I needed. Reviewed on: 13th August 2021

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