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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,815 reviews, last reviewed 2nd Jul 2026

42600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick to use

They were very friendly, helpful ,easy to talk to and they sorted out my car finance within a couple of hours Reviewed on: 13th August 2021

They have a customer focus attitude, they are there to help the customer get a better cheaper deal,,big up to them

My experience with them is really stress free,,they were quick to get the finance suitable for me. Reviewed on: 13th August 2021

Fast , friendly and efficient

I spent weeks looking at different offer and with bad credit I was getting to the lending stage and the repayment was unaffordable. I found first response finance through a broker and got an instant quote. They called me and spoke through everything over the phone and explained all prices and charges. The cherry on top was I was asked how long I wanted to take the finance over and how much I wanted to pay this is where they stood out from the rest. I wanted to pay £200/month but it didn't fall within the 48 month max they had so they compromised and let me pay it over 50 months at 200/month Outstanding company and can also set payments for each time you are paid so you never miss a payment Reviewed on: 13th August 2021

Simple quick and hassle free

I have had 3 cars from them and all of them was quick and hassle free Reviewed on: 13th August 2021

Fast decisions and reliable

Amazing company! Made a decision within a few hours and within an hour I had the money get sent to my car dealership! Fast, reliable and amazing service Reviewed on: 13th August 2021

World Class Support

I first applied for Car Finance in 2019, FRF made the application easy. A usually daunting process was seamless and stress free. I renewed my finance in 2020 when I purchased a new car. It was even easier to do this, they gave me a value of what I was allowed and I chose my car accordingly. So easy, stress free helpful. Recommend to everyone. Reviewed on: 13th August 2021

Outstanding

Never been so satisfied with a company in my life, how they work to ensure every customer is satisfied is brilliant Reviewed on: 13th August 2021

Help and support

First Response have beevery helpful and supportive throughout my whole application. They made sure I could afford my repayments. They are very responsible and I'd highly recommend them Reviewed on: 13th August 2021

Can't fault first response finance

From day one they have been brilliant for my finance needs Reviewed on: 13th August 2021

Excellent company

Very good and helpful company as a whole. Was give the wrong registration number from the dealer. That I thought was going to be a problem . But everything was sorted in one 3minute phone call . Cant say enough for the customer service. Reviewed on: 13th August 2021

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