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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Was so happy that they helped me get a car

5
Was not sure if they would help but so happy they did now I have a lovely car I love Reviewed on: 13th August 2021

Customer satisfaction

5
I had a car on finance and the dealership found problems with it and didn’t want to sell me my car but I already had the finance for the car and first response finance were very quick and easy to cancel that policy with no hassle and set up more finance with a different car Reviewed on: 13th August 2021

Excellent service

5
Fab experience from the beginning. They fully explained the whole process, and there was nothing hidden. Very satisfied with my dealings with First Response. Reviewed on: 13th August 2021

Amazing

5
An amazing company from starting my application they were so helpful over the phone and the forms very easy to fill in and sign online highly recommend this company Reviewed on: 13th August 2021

Amazing service, quick and easy

5
They handled the finance so well, I felt like I really did not have to lift a finger, gave me a great deal which I could not refuse Reviewed on: 13th August 2021

Brilliant company with fabulous staff

5
I was finding it difficult to find car finance with a varied credit history, this company called me and listened to me & understood my past difficulties. The staff were brilliant & sorting the finance for my car was quick & simple. I was able to drive my car away within days of the application. I have recommended this company to my friends and family. Thanks first response finance for helping me get my new car! Reviewed on: 13th August 2021

Most helpful

5
Thay were very helpful help me get financial help for my car even at my age of 73 Reviewed on: 13th August 2021

Amazing

5
Best customer service team with amazing sales advisors been with this company for many years highly recommend these there brilliant Reviewed on: 13th August 2021

Exceptional service, unbeatable value

5
Can’t fault this company for their service or value I would happily refer this company to my friends and family Reviewed on: 13th August 2021

Car finance

5
Very easy and a pleasure to use and go to. Reviewed on: 13th August 2021