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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great experience

Being able to get the car I wanted at a reasonable price was helped by first response, Then again this year when I changed vehicles to suit my family’s changing needs. They were knowledgeable, helpful and got me a great deal. Highly recommended Reviewed on: 13th August 2021

Good service

Excellent customer support, Fast and easy transaction Reviewed on: 13th August 2021

Perfect

Just the best helpful, professional, clear and talk to u as a human Reviewed on: 13th August 2021

Customer service excellent

Used this company twice now and both times the service I received was second to none. Always reply to your requests via email or phone quickly and efficiently. Reviewed on: 13th August 2021

Recommending First Response

First Response Finance were very understanding of my requirements such that I reverted to them for my car purchase once again. This is my 3rd account with First Response Finance. Friendly, fast and reliable service. It was done both via the telephone and setting up my account online. I strongly recommend them. Reviewed on: 13th August 2021

Friendly, helpful and professional

There always there to help with a friendly and professional service. Reviewed on: 13th August 2021

Great friendly service

first response staff are very helpful and efficient I have financed a number of vehicles with them, and I recommend them to friends and family when looking for finance. Reviewed on: 13th August 2021

Very good company

Very helpful and don't rush you into anything Reviewed on: 13th August 2021

Great company

Great company, easy website to work and great customer service Reviewed on: 13th August 2021

Brilliant company

For a finance company to actually call a customer and go through and indeed understand that people's financial history isn't perfect and offer services based on human interaction is in my eyes second to none and I can't recommend these enough. Reviewed on: 13th August 2021

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