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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

The best service ever

5
My experience with First Response Finance was great thay provided the quickest and smoothest service for a car Finance, thay was also outstandingly supportive once the Finance was done Reviewed on: 13th August 2021

Quick easy and simple

5
Second car finance deal very happy applied was granted chose my car collected it job done Reviewed on: 13th August 2021

Great service all round

5
Quick easy and very helpful financed my new motorcycle Reviewed on: 13th August 2021

Nice easy process and very responsive

4
Never been accepted anywhere and got accepted straight away never had problem and very helpful staff Reviewed on: 13th August 2021

Spot on and very quick

5
Great company I would reccomend if you need financial help for a car Reviewed on: 13th August 2021

First class service throughout.

5
This is my second time using first response finance. Always had 5 star, hassle free service from them. Would highly recommend. Reviewed on: 13th August 2021

Excellent car finance provider

5
Quick and simple process, turned down by previous finance provider even though I never missed a payment, but was accepted by first response finance and the interest rate is the same. Really happy, would recommend to others. Reviewed on: 13th August 2021

quality service, very professional

5
been with First Response for the last 13 years, always excellent customer service, everything is explained in detail and is very clear and easy to understand. Call handlers are very helpful and efficient, would not go anywhere else for car finance. Reviewed on: 13th August 2021

Quick and easy

4
Very helpful when setting up the finance and the lady on the phone gave me some good advice I would recommend first response to anyone looking to buy a car Reviewed on: 13th August 2021

Great customer service

5
Customer service was excellent throughout from start to finish and helped me find what I was looking for. Reviewed on: 13th August 2021