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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Simply the best

A fantastic company who exceled in their efforts to get me the car and finance that I wanted. Keep the good work up kind regards Mr John Devine Reviewed on: 13th August 2021

Unrivalled customer service!

First response finance made obtaining the right finance package for the purchase of our new car painless, quick and with excellent communications from enquiry through to sealing the right deal. More importantly, their rivals couldn’t match their APR interest or payment terms either for the amount we needed to borrow. If you need a quick decision, good rates and a reputable finance house….. get in tough with these people. They are ready to do business and get you into your new car and back in the road. Reviewed on: 13th August 2021

Great company who help people with a bad credit rating.

This company where able to help me getting a car on finance as I had a really bad credit score. I have had the car over a year. They have also been really helpful if I need to move my payment date. Would recommend 100%. Reviewed on: 13th August 2021

Understanding and helpful

At the time we needed a second car and first response listened to my situation and circumstances and worked with me to come up with a suitable budget and repayment plan. Reviewed on: 13th August 2021

Excellent service

I have had 2 cars with first response and they are very helpful with any queries and dealing with re financing. Reviewed on: 13th August 2021

Excellent service

I bought my car with first response and have nothing but praise for them … affordable repayments, easy to deal with and always helpful. Reviewed on: 13th August 2021

5 star company

Excellent customer services and quick responses on enquiries Would recommend to any my friends or family Reviewed on: 13th August 2021

What a fantastic company

I didnt have the best of credit history and was place with first response by a not so good car dealer when I spoke to first response they had given me car finance and I was free to use a different dealer so I went to a local dealer found the perfect car for my needs and budget and they approved the payment next working day to the dealer and I drove my new car home they have been amazing to deal with I hope I will be able to stay with them for my next car too Reviewed on: 13th August 2021

Unbelievable company

2nd time using FRF to purchase my car, very friendly and always happy to assist in any way they can. Highly recommend Reviewed on: 13th August 2021

Absolutely brilliant company

What can I say about first response finance ive been with them now for 10yrs all ways lovely no matter what if your struggling with payment ie. Corna virus they where always there if you needed them I wouldn't go with anyone else keep up the good work guys x Reviewed on: 13th August 2021

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First Response Finance: Car finance reviews

42650% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (7816)

Straight forward to get finance, great rates and hel...

Simply the best

Unrivalled customer service!

Great company who help people with a bad credit rating.

Understanding and helpful

Excellent service

Excellent service

5 star company

What a fantastic company

Unbelievable company

Absolutely brilliant company

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