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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7811 reviews)

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4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7811)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent service.

We have been a customer of first response now for over 15 years. We are now on our 5th car financed through first response. They even suggest good reputable dealers for you to search for your car. I will definitely be using first response for my nest car. Keep up the good work Reviewed on: 13th August 2021

Really good

I used them and I was accepted really quick. Team was very helpful and knowledgeable with any questions I had. Reviewed on: 13th August 2021

Great company to deal with

I've used this first response for 3 vehicles now , very easy to deal with, and always there when needed Reviewed on: 13th August 2021

Very helpful

I would to say really how good this company has been to me,I have been on long term sick with depression and anxiety and struggling with money, they have been excellent they have not chased me for payment intact the opposite they have frozen my payments and keep in touch regularly to see how I.m going , Top company and know how to treat there customers Reviewed on: 13th August 2021

Great service

A great company who are always there to help when needed. Highly recommend for anyone looking for car finance Reviewed on: 13th August 2021

Easy to work with excellent

Quick and simple from start to finish, excellent friendly service Reviewed on: 13th August 2021

So easy

These people seriously made organising finance a walk in the park, excellent Reviewed on: 13th August 2021

Amazing people

They have been amazing especially through the Covid with payments but always been friendly and helpful if ive ever needed to contact them. Would recommend them highly. Reviewed on: 13th August 2021

Excellent service

Been with First finance for long time now. Excellent customer service. They go that extra length to help you. Reviewed on: 13th August 2021

We have used them 3 times now

Can't highly recommend these enough! In fact 2 of our friends have now used this company just based on our recommendation. They are easy to communicate with and the online services are easy to understand. I can't see us using anyone else in the future Reviewed on: 13th August 2021

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