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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Highly recommend

From the 1st contact with them my experience was nothing but positive. Friendly and helpful agents, made everything simple to understand and kept me up to date and informed with my claim. The full experience was quick and simple and agents dealt with any queries i had swiftly and provided plenty information on it. Couldn't recommend this company highly enough. Made my 1st experience buying a vehicle easy Reviewed on: 13th August 2021

Brilliant

I have used first response for many years, (car financing) the staff are great,short call waiting times and do whatever they can to help when in need. I will forever use this company for future use and would recommend many as they're amazing. Reviewed on: 13th August 2021

They break down everything you need to know and their response time is amazing

Was able to find me the right car for me and had my finance in just a couple of days! Reviewed on: 13th August 2021

Brilliant service

Mak story short guys you are in right hand if you are with 1st response. Trust me Reviewed on: 13th August 2021

Smooth process aucik effeicent and friendly

I used then to get my car finance and I was amazed how helpful friendly and proffesional there were. I was supported through every step and they were always on hand no matter what I needed. The price was great and I would definitely recommend anyone looking for finance to contact them Reviewed on: 13th August 2021

Car finance

Each agent i spoke to when setting up my application were wonderful, easy to talk to and so helpful. They went above and beyond to help me to finance my 15 year old BMW M5 which is definately out of the usual company policy Reviewed on: 13th August 2021

Top class service

Very good company to work with very responsive and helpful Reviewed on: 13th August 2021

Always helpful

Great company they have helped me with my car since I've taken out finance with them always happy to help and kind and friendly staff always helpful Reviewed on: 13th August 2021

Great easy process

Process from start to finish was brilliant customer service was excellent Reviewed on: 13th August 2021

Wonderfull company

Ive used first response twice and both times the application went smoothly and stress free i will definitely use them again when i want a new car thanks Reviewed on: 13th August 2021

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