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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7811 reviews)

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4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7811)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great customer service

I got car finance the company couldn’t be any more helpful from start to finish great customer service Reviewed on: 13th August 2021

First Class

Amazing company. Very professional keep you informed every step of the way. Would highly recommend this company and will definitely use them again. Well done First Response keep the good work up. Reviewed on: 13th August 2021

Excellent

There services are outstanding there staff are the best I have ever talked to very understanding. Reviewed on: 13th August 2021

Great acceptance time and useful app

Once accepted for finance, money was with car dealer in a matter of hours rather than days like most finance companies. Also really easy to few everything online and very useful Reviewed on: 13th August 2021

Finance

Great explanation of contract and very helpful setting up your finance Good and helpful advisors of talk you through every step of the way Reviewed on: 13th August 2021

Excellent service

From the first call to collecting my car the guys at first response finance were excellent. They were that good I recommend them to 2 friends who also got cars. Reviewed on: 13th August 2021

Amazing staff

Amazing staff all round, customer service second to none, happy to help, going the extra mile to help customers, would recommend to all. Reviewed on: 13th August 2021

Excellent finance company! Defo reccommend! :)

I have been with first response for nearly a year now, and i am glad i have been. Very good company! Reviewed on: 13th August 2021

Great to deal with, real people, not algorythms.

Most hassle free finance I've been through, very helpful and understanding, well recommended. Reviewed on: 13th August 2021

2nf Time Customer

First Response Finance Customer Service were excellent to deall with. Process was all sorted in a matter of hours from getting accepted to collection of car. As a second tr customer I have only ever had good experiences with them. Reviewed on: 13th August 2021

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