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First Response Finance: Car finance reviews

4.88
Based on 7,811 reviews, last reviewed 28th Jun 2026
85000% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026
Martin f's avatar
Martin f

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7811)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Good company

5
Great response from the team. Very helpful been with them for years Reviewed on: 13th August 2021

Mint service

5
The service is next to none! Integrity confidence and were fantastic with me every time with my tears my anger every step ypu called me and made sure I was okay I cannot fault your service just mint. Reviewed on: 13th August 2021

Wood definitely recommend

5
I have been a customer off first Response car Finace since 2013 I can’t fault them they taken care of me when it comes to change my car they all ways happy to help very very friendly people always help full I have never had eney problems at all big thank you to the customer service four me the are they are a very good company thank you again Reviewed on: 13th August 2021

Excellent Service

5
First class service and excellent customer care Reviewed on: 13th August 2021

Always helpful

5
Been using this company for many years now & will continue. Reviewed on: 13th August 2021

Would recommend without question

4
Had an awful lot of difficulty with the company that sold us the car and without exaggerating too much, first response finance handled the situation and complaint to the highest level and really couldn’t have done more to resolve it. For their patience and understanding throughout we would always consider using first response finance before looking anywhere else. Reviewed on: 13th August 2021

Car finance

4
Brilliant finance company amd reliable Reviewed on: 13th August 2021

Outstanding finance company

5
Got finance with first response finance they have helped me so much to get a car the process start to finish is amazing couldnt thank them enough any help i need they always assist thank you Reviewed on: 13th August 2021

Very good company to be with

5
I have used first response finance twice now I would not go anywhere else for my car finance they are very approachable easy to work with and fast friendly service Reviewed on: 13th August 2021

Perfect! Easy! Loved the quote!

5
My first car insurance came from First Response Finance, as I was recommended by multiple people and wow my quote was half the price of the previous people I couldn’t believe it! Was such a steal and they have been great. Reviewed on: 13th August 2021