Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7811 reviews)

View other First Response Finance products

4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7811)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Bought a car

Used first response to buy a car and they were really helpful explained everything and if I had any problems they sorted straight away and always kept in touch throw the presses Reviewed on: 13th August 2021

Brilliant

Was simple and straight forward all staff I spoke to was really friendly Reviewed on: 13th August 2021

Excellent customer service

Nothing was too much trouble and my finance was set up really quickly Reviewed on: 13th August 2021

Fantastic!

Had 2 car finance loans from here. Fantastic company efficient, friendly staff couldn't do more to help me. Payments sent immediately no fuss or frills here! Couldnt have got through without them. Thank you first response Reviewed on: 13th August 2021

Value for money

Good customer care , friendly always doing there best for the customer Reviewed on: 13th August 2021

Excellent service and vert helpful

Tailored a payment plan for my needs, very friendly service, I have used first response finance before, and wouldn't hesitate to use them in the future. A++++ Reviewed on: 13th August 2021

Easy, fast and friendly

Car finance can seem a little daunting as it can seem that there’s a lot of hassle to go through to get everything sorted before actually getting your car but with first response it was a doddle. The whole process was easy, fast and friendly and for that reason I’ve purchased 2 cars on finance with them. Reviewed on: 13th August 2021

Amazing

Brilliant, very helpful and understanding recommend to everyone Reviewed on: 13th August 2021

Excellent and easy

Sorted finance quickly and easy Reviewed on: 13th August 2021

Excellent customer care

Easy application and flexible date for direct debit made the process smooth. There was,however, a problem with the car on the first day after purchase and the team at First Response finance were there when I needed them. They withheld the payment to garage until car had been fully checked and fixed. Was so grateful for their intervention as it gave me the leverage I needed to get it sorted quickly. Reviewed on: 13th August 2021

Alternative products

Car Finance
from Arnold Clark 4.29 from 12 reviews
Car Finance
from Car Finance Today 4.03 from 12 reviews
Car Subscription (discontinued)
from Drover (inactive company) 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub