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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service and vert helpful

Tailored a payment plan for my needs, very friendly service, I have used first response finance before, and wouldn't hesitate to use them in the future. A++++ Reviewed on: 13th August 2021

Easy, fast and friendly

Car finance can seem a little daunting as it can seem that there’s a lot of hassle to go through to get everything sorted before actually getting your car but with first response it was a doddle. The whole process was easy, fast and friendly and for that reason I’ve purchased 2 cars on finance with them. Reviewed on: 13th August 2021

Amazing

Brilliant, very helpful and understanding recommend to everyone Reviewed on: 13th August 2021

Excellent and easy

Sorted finance quickly and easy Reviewed on: 13th August 2021

Excellent customer care

Easy application and flexible date for direct debit made the process smooth. There was,however, a problem with the car on the first day after purchase and the team at First Response finance were there when I needed them. They withheld the payment to garage until car had been fully checked and fixed. Was so grateful for their intervention as it gave me the leverage I needed to get it sorted quickly. Reviewed on: 13th August 2021

Isuzu d-max

I have had a few agreements with this company and they have always been very helpful and fair on all aspects of my finance I would and have recommended them to friends great people Reviewed on: 13th August 2021

Excellent service

First response finance where amazing helped with everything I needed and great customer service received Reviewed on: 13th August 2021

Fantastic

Excellent customer service fast decision-making Reviewed on: 13th August 2021

Amazing bunch

These people are an amazing bunch of people who put every single customer need to the very top of their priorities Reviewed on: 13th August 2021

Going the extra mile

First Response finance from day one has gone over and above for me. Ensure the car was safe and road worthy, when there was a bit of concerns they dealt with it, their staff are always friendly and understanding. They go out their way to accommodate and have gone above and beyond to reach out to their customers during the pandemic to check they were okay and could afford payments. I would highly recommend this company, they are the first finance company I have dealt with where staff listen and understand every customer situation. Reviewed on: 13th August 2021

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