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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic Company - Great People, have recommended to Many

My Credit History has never really been the best. No company would really touch me, then First Response Finance came along and they have been great, I have now had 2 Motorbikes through them, I had problems with the first bike I got and they were compassionate and took a hell of a lot of stress of my shoulders in the time I needed the most. This Company deserve more than just a reward in my eyes *********** Reviewed on: 13th August 2021

Brilliant polite and helpful

They were polite and helpful they helped me find the right finance that I could afford Reviewed on: 13th August 2021

Great Finance company.

Great company who provided me with an excellent service very quickly. Easy to set up, and great customer service. Reviewed on: 13th August 2021

Best Finance Company Ive used so far

This is one of the best finance companies I have used so far they made my application for motor finance so easy to apply for and no hassle going back and fourth also when I called to make an adjustment to my account it was again another quick and easy process and the lady I spoke with was pleasant and super helpful would 100% use again and recommend to others in the future :) Reviewed on: 13th August 2021

Brilliant customer service

Brilliant experience. Staff went the extra mile to ensure the product and price were satisfactory as well as ensuring my well-being was named paramount. Reviewed on: 13th August 2021

First response finance

I highly recommend first response finance as they have excellent customer service, very understandable, give people with low credit score a chance. I’ve never had any problems with this company. Easy to contact, they keep you up to date on payment requirements and receipts. without first response I wouldn’t be able to have my car on the road! I really appreciate this company. Will always recommend them Reviewed on: 13th August 2021

Excellent quality customer service

First Response is a rapid excellent company they had my finances sorted to buy my new car in minutes always on hand to help and assist with any problems you may have excellent customer service. Reviewed on: 13th August 2021

Great Service

This company is a great credit provider Reviewed on: 13th August 2021

Fantastic company

My experience from first response they always help me and text me deaf awareness great . Great team friendly the best I ever see . Reviewed on: 13th August 2021

Fantastic

Easy to do. No hassle, straightforward Reviewed on: 13th August 2021

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