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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Got a problem? No problem!

1st class company with excellent customer service nothing too much trouble Reviewed on: 13th August 2021

Fantastic!

Great service! Always helps with whatever i need, website is fantastic and easy to use! Perfect customer service, would always recommend to a friend or family. Reviewed on: 13th August 2021

Great customer service

I have been a customer for around 9 years and currently financing my third car through this company, being a family of 7 it can be difficult to obtain a large road worthy vehicle for a reasonable price and first response has helped me multiple times. The friendly customer service is just the best. Reviewed on: 13th August 2021

Amazing service

Iv had finance through first response twice now and I can not fault the service they provide Reviewed on: 13th August 2021

Over the moon

I couldnt ask for better service very very helpful company and there service deserves top marks Reviewed on: 13th August 2021

Amazing quick service

Amazing service very quick with response and in-depth detail with all paper work Reviewed on: 13th August 2021

Helped me with finance even though I have bad credit

I need a car for work so when my car broke down and would cost far too much in repairs I need something quick. First response offered me an affordable rate so I could get back on the road on the same day I applied. Customer service was fantastic and was an easy process. Very happy and have recommended to friends and family. Reviewed on: 13th August 2021

Amazing company

Amazing company with great communication. They assessed me fair and like a human being not just what my credit says. Because of this I was able to get a cheap reliable family car thats changed our lives through lockdown. Thankyou Reviewed on: 13th August 2021

Excellent

Never had any problems, always happy to help, been with them for 9 years now Reviewed on: 13th August 2021

Outstanding Company

Supportive and helpful staff. Quick and efficient. 3rd time using this company and have recommended my family and friends. Reviewed on: 13th August 2021

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