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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Experience so far has been fairly exceptional.

Experience so far has been fairly exceptional. Already referred my partner to use first response. Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you Christopher! Response date: 6th May 2025

2nd time with first response great service and helpf...

2nd time with first response great service and helpful and friendly customer service Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Fast ,friendly and good all round service

Fast ,friendly and good all round service Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Ian, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

First response finance experience

We have had several cars on finance with first response and also a couple of personal loans with them, we found the whole process easy and fast. Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

First Response helped with moving my payment date wi...

First Response helped with moving my payment date with ease over the phone so as to help me with other payments due on the same day Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Kim! Response date: 6th May 2025

Straightforward.

Straightforward. Easy access. Good interest rates. Fast application. Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 6th May 2025

, they offered me the best...

I don’t have great credit, they offered me the best finance amount and got the car of my dream and worked around my budget. Also helped me look for cars, would highly recommend. Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

Kia 2025

Very quick from application to having my car. Was all done within a couple hours of enquiring. Pay out took less than an hour at the dealership after test driving the car but still 5 stars overall! with first response finance.l wasn't happy with the dealership l just took the car so that l could continue with my work . Bed memories if I think of the car dealer. Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

Excellent company, quick to make decision on agreeme...

Excellent company, quick to make decision on agreements, used twice really good interest rates. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Joshua! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

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