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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great customer service

I purchased my 1st motor vehicle and first responce were amazing helping with the finance application process. Very smooth and made me feel at ease! Great customer service. I definitely recommend Reviewed on: 13th August 2021

Excellent service

First response finance helped me when no other finance company would. I have used them twice now to purchase finance and I can't fault them one bit. Great customer service. All round 10/10 Reviewed on: 13th August 2021

Easy to use and very friendly

Easy to apply for and the team that got in contact with me were very helpful and friendly. Very happy with the service Reviewed on: 13th August 2021

Helpful

Very friendly and efficient service. Quick decision and completion. Very easy to use. Reviewed on: 13th August 2021

Poor credit

I have poor credit. But had a nice size deposit. They gave me a chance to get on the road as I was struggling with 2 teenagers and a new born. Great customer service. Had no problems with them. Reviewed on: 13th August 2021

Professional and helpful

Have used a few times over the years and they always do what they can to get me the best deal. Reviewed on: 13th August 2021

Friendly service

The man called me & was friendly & really wanted to help me, where as other companies didn’t seem interested, the service was amazing & got the car I wanted & needed for my job as a community nurse Reviewed on: 13th August 2021

Excellent

Have used this company for 8 years absolutely brilliant Reviewed on: 13th August 2021

Top notch

Been fantastic through are finance agreement. Couldn't recommend them enough. Would definitely recommend Reviewed on: 13th August 2021

Quick simple finance

Easily the easiest people I’ve ever done business with, every query or question is promptly answered, the website is brilliant and you can always keep up with your finance Reviewed on: 13th August 2021

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