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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

couldn't ask for more

simple and easy process, staff are friendly and helpful couldn't really ask for more Reviewed on: 13th August 2021

Helpful and good communication

Always helpful and very quick on the phone which has been essential during the pandemic. Reviewed on: 13th August 2021

Excellent communication

I had a excellent experience with them Reviewed on: 13th August 2021

Amazing

Quick and reply and leading money to someone who has bad credit allowing myself to buy a car Reviewed on: 13th August 2021

Great finance company

Always willing to go the extra mile to help and make customers happy and satisfied, I have not long taken out a new 4yr finance with them Reviewed on: 13th August 2021

Great to deal with

Have had great experience with this company was turned down for finance by every other company until I found first response who went above and beyond to get me the best deal at a monthly repayment which I could afford regardless of my my credit score.now onto my 2nd car with them. Would high recommend Reviewed on: 13th August 2021

Excellent customer service

Iv now been with first response for around 10 years getting my car finance and every time I have called them I have always had a good experience due to there professional operators who have helped me purchase 3 cars with them I would not go anywhere else. Reviewed on: 13th August 2021

Makes dream come true

Absolutely amazing company helped me to get my dream car. Professional customer service and spot on customer focused company Reviewed on: 13th August 2021

Excellent service

They are a great service and I would and have recommended then to family and friends. Reviewed on: 13th August 2021

Fast and efficient

Everything was done fast and efficiently and felt like I was supported through the whole process making sure I was happy and that I understood everything Reviewed on: 13th August 2021

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