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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Nice and easy good people

Nice quick easy very helpful it was a stressful time for me as I lost someone in the family but the conversations with them made me feel good as I was going through allot so it ment allot talking yo someone outsode the home Reviewed on: 30th April 2026

Reply from First Response Finance We’re happy that we could help you Michael! Response date: 1st May 2026

Excellent and straightforward I their getting me car...

Excellent and straightforward I their getting me car finance despite my poor credit. Reviewed on: 30th April 2026

Reply from First Response Finance That's great to hear, thank you Charles! Response date: 1st May 2026

made options so simple and the monthly payments very...

made options so simple and the monthly payments very manageable for me:) couldn’t recommend first response finance any more thanks guys Reviewed on: 30th April 2026

Reply from First Response Finance We’re happy that we could help you Lewis! Response date: 1st May 2026

1st class service and no awkward processes polite cu...

1st class service and no awkward processes polite customer service Reviewed on: 30th April 2026

Reply from First Response Finance That's great to hear, thank you Anthony! Response date: 1st May 2026

I had bad credit and explained my situation.

I had bad credit and explained my situation. The friendly man on the phone fully understood what I was going through and was willing to accept me up to £10000. I was so happy with my new born babey on the way this June it has helped me so much and I am so thankfully for there service. Also very polite and great customer service thumbs up from me. Reviewed on: 30th April 2026

Reply from First Response Finance We're happy that we could help you Aaron! Response date: 10th June 2026

First response finance, I rate 5*

I’ve been with first response finance for nearly 5 years now. Around 2 years ago I entered an IVA but beforehand I also had very poor credit history. First response finance understood my reasoning for needing a car, and accommodated for this. After I entered my IVA, nearing the end of my current car finance contract, first response then accommodated for my new circumstances and helped me gain a larger finance amount to upgrade my car for my new circumstances. Customer service was excellent, very informative with fast responses. Hope to stay with first response for any future car finance, as the process has been smooth and easy going. Thank you! Reviewed on: 30th April 2026

Reply from First Response Finance We’re happy that we could help you Charlotte! Response date: 1st May 2026

Helped alot and it went thought quickly

Helped alot and it went thought quickly Reviewed on: 30th April 2026

Reply from First Response Finance Thank you Tracey for the four-star review! Response date: 1st May 2026

Easy to deal with.

Easy to deal with. Transparent service. Reviewed on: 30th April 2026

Reply from First Response Finance That's great to hear, thank you Lee! Response date: 1st May 2026

First class customer service and so easy to just roc...

First class customer service and so easy to just rock up and pick up the car to be honest faultless, however no contact since purchasing the car even to just check if the car was okay Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Aled! Response date: 1st May 2026

They are the best

I’ve had couple cars via first response finance and everytime they have been brilliant to talk with and excellent customer service Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Shayne! Response date: 1st May 2026

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