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First Response Finance: Car finance reviews

4.88
Based on 7,976 reviews, last reviewed 12th Jul 2026
50400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding I was recommended by a family member as was very worried about getting a car fiancé but the company have been amazing and very reassuring Reviewed on: 12th July 2026
Summer s's avatar
Summer s

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7978)

Very good costumer service help with everything

5
Very good costumer service help with everything Reviewed on: 29th April 2026
Reply from First Response Finance Thank you Agnieszka for the five-star review! Response date: 29th April 2026
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First Response Finance

I am very happy with how they handled my application...

5
I am very happy with how they handled my application until the end. Reviewed on: 29th April 2026
Reply from First Response Finance That's great to hear, thank you Elen! Response date: 29th April 2026
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First Response Finance

Excellent customer service.

5
Excellent customer service. Given a full explanation of how the process worked. Great list of approved dealerships. Service was problem free from start to finish and I had my car within 24hrs Reviewed on: 29th April 2026
Reply from First Response Finance We're happy that we could help you Rach! Response date: 29th April 2026
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First Response Finance

Quick and easy to purchase a vehicle and lots of sup...

5
Quick and easy to purchase a vehicle and lots of support and info at every stage Reviewed on: 29th April 2026
Reply from First Response Finance We’re happy that we could help you Graeme! Response date: 29th April 2026
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First Response Finance

Easy to apply and friendly and helpful customer serv...

5
Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026
Reply from First Response Finance We’re happy that we could help you Emma! Response date: 29th April 2026
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First Response Finance

Fantastic

5
Fast ! Reliable , great to sort any problems Reviewed on: 29th April 2026
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 29th April 2026
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First Response Finance

Outstanding service

5
Very helpful from the start and even after sale customer service is excellent. They make sure everything is right for you and your circumstances from the apr to the car. I cannot fault them. This is a company that are happy to help from beginning to end, not one where they hook you and forget about you. Absolutely deserve more recognition. Reviewed on: 29th April 2026
Reply from First Response Finance That's great to hear, thank you Gemma! Response date: 29th April 2026
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First Response Finance

Hi I have been with u very long time since was 2019...

5
Hi I have been with u very long time since was 2019 and good service Reviewed on: 29th April 2026
Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new vehicle. Response date: 29th April 2026
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First Response Finance

Easy step by step online guide with customer service...

5
Easy step by step online guide with customer service just a call away. No lengthy hold time either! Reviewed on: 29th April 2026
Reply from First Response Finance We’re happy that we could help you Lorna! Response date: 29th April 2026
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First Response Finance

very good customer service.

4
First response finance is a good company. When i applied for finance for a motor vehicle i didn't have any problems. It were straightforward i received very good customer service. Thank you. Reviewed on: 29th April 2026
Reply from First Response Finance Thank you Owen for the four-star review! Response date: 29th April 2026
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First Response Finance

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