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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great Customer Service

I have always received great customer service from all staff and always willing to help. Reviewed on: 13th August 2021

car finance

fast and reliable service, always helpful when ringing Reviewed on: 13th August 2021

Car finance

I've been first response few years now ,I would highly recommended them ,they are highly professional, very straight forward and very quick process , going through everything step by step explaining procedures, I would highly recommended them ,they arrange price and finance to your needs and try help you get best possible deal ,hoping to refinance with them again as due new car pleasure doing business with them thankyou Reviewed on: 12th August 2021

Very helpful and friendly

They helped me get car finance with affordable payments, I would highly recommend. Reviewed on: 11th August 2021

Great service

Never had one issue. Been a customer for a few years now and will definitely use again. Reviewed on: 11th August 2021

Fair and Affordable

First Response are there for the people with less than perfect credit. Looking beyond your past and taking into account where you are today. I can't recommend them enough. We have been with them for almost 10yrs. And would not go anywhere else Reviewed on: 11th August 2021

Too Many To Mention

I hear regularly that customers who have chosen First Response Finance, experience an amazing level of service and a lender who has their interests at heart. Reviewed on: 11th August 2021

Fast and smooth

They have been the only one to help me out ! Thank you ! Reviewed on: 11th August 2021

Thanks to first response

Without first response I would not have bought my BMW 3 series. I asked other finance companies for 4 years finance on my new car but they would only give 3 , first response came along and gave me that option and the repayments was even more affordable every month. Reviewed on: 6th August 2021

Excellent company. Easy to use

Quick and easy application process but also very informative and always explained in an easy to understand manor. I have always been able to get through to someone if I’ve needed to and they’ve always been polite and managed to help me with my query, I’ve had 2 cars on finance now and both have been perfect and made so stress free. Reviewed on: 5th August 2021

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