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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Help myself purchase my first motorbike with not hav...

Help myself purchase my first motorbike with not having good credit Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

I have been with first response for over 10 years an...

I have been with first response for over 10 years and had multiple vehicles on finance with first response. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

Best Car Finance Ever

had an excellent experience with First Response Finance. From start to finish, the process was smooth, transparent, and stress-free. The team was knowledgeable, friendly, and always available to answer my questions. They clearly explained all the financing options and helped me find a plan that suited my budget. What I appreciated most was the honesty and efficiency—they made sure everything was handled quickly without any surprises. I would highly recommend First Responce Finance to anyone looking for a trustworthy and hassle-free car financing experience. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Michelle, we’re happy that we could help you! Response date: 6th May 2025

Very good service

Very good service friendly customer service Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Mohammed! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Easy and very fast process.

Easy and very fast process. Very helpful staff and wouldn't have got there without them Reviewed on: 2nd May 2025

Reply from First Response Finance That's great to hear, thank you Matthew! Response date: 6th May 2025

Great Sevice

Helped me out with finance, customer service was excellent and fast acting Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you RB! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

First Response came through for my new bike, same da...

First Response came through for my new bike, same day payment to the retailer meant mobile very quickly. The ability to choose quicker payment terms means the finance is done quicker so just in every way a great experience. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 6th May 2025

The Go to people for car finance with bad credit

As someone with a really bad credit history I never thought it would have been possible but First response really made it happen for me and were able to provide the finance I needed for my vehicle. I knew coming in to this that it wouldn’t be a particularly cheap process with having bad credit but just having this added on to my credit file boosted my score by over 120 points and I can see a future, with payments on time that I will end the process with a much better score overall. Head office are really friendly and helpful and I cannot fault their speed and welcoming approach. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

Great service.

Great service. Good support, refer everyone to them Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

Review for FRF

Haven’t had much correspondence but I put that down to paying on time so no need too. The correspondence I have had has been helpful. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Straight forward to get finance, great rates and hel...

Help myself purchase my first motorbike with not hav...

I have been with first response for over 10 years an...

Best Car Finance Ever

Very good service

Easy and very fast process.

Great Sevice

First Response came through for my new bike, same da...

The Go to people for car finance with bad credit

Great service.

Review for FRF

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