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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Quickly respond, everything is online and easy to un...

Quickly respond, everything is online and easy to understand Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you Will! Response date: 29th April 2026

First response helped me to find the right car finan...

First response helped me to find the right car finance for my circumstances and helped me work out a repayment plan to suit my circumstances Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you David! Response date: 29th April 2026

My New Car

First Responce Finance made it easy for me to understand what was involved for taking Finance out for my new car.They made feel very calm while the process was being done Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Gordon! Response date: 29th April 2026

The service that was offered was fantastic, quick, i...

The service that was offered was fantastic, quick, informative and helpful. I would definitely recommend first response to family and friends as a finance company. Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Katie! Response date: 29th April 2026

Poor credit due to IVA.

I applied just after coming out of my IVA, the service I received was 2nd to none, they helped me search for my exact car preference, organised the viewing and I was collecting my perfect car all within 72 hours. Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2026

First Response is one of the best I have ever come a...

First Response is one of the best I have ever come across. The support I received from each and every member I spoke to is absolutely incredible. They explained everything in details. I will recommend them to anyone looking for a car finance. Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Abraham! Response date: 29th April 2026

The whole experience was so good.

The whole experience was so good. The representatives that I spoke to were polite and dealt with my queries & questions in a professional manner. Highly recommended. Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you Amanda! Response date: 29th April 2026

Quick, simple and easy to deal with.

I really didn't think I would get approved for finance for a much needed car, and if I did I thought the repayments would be out of reach financially for me. But First Response Finance have made everything quick and easy to set in place as well as the repayments being more than comfortable and reasonable interest. I cannot thank them enough. Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Laura! Response date: 29th April 2026

Friendly customer service team

Always happy to listen to your circumstances Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Nicola! Response date: 29th April 2026

Great customer service.

Great customer service. 3rd car I've had with first response and would highly recommend. Reviewed on: 28th April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours Angela! We hope you're happy with your new car. Response date: 28th April 2026

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