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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6928 reviews)

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4.95

Based on 6,928 reviews, last reviewed 20th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (18)

Avoid this company Never missed a payment!

Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Response Finance. One was sold directly by them and was so dangerous that a reputable garage told me to return it immediately, calling it a death trap and unsafe to drive. Because I returned faulty and unsafe vehicles, they have now told me they will not finance me on ANY car, saying I’ve returned “too many” cars. That is their exact reasoning. I’m being punished for being sold broken and dangerous cars instead of them taking responsibility. After 10 years of loyalty, this is unacceptable. Posting this so people know exactly how this company treats customers when things go wrong. Reviewed on: 20th December 2025

I have purchased a van and I had troubles only .

I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of the filters were changed . I wish I never chose them . Reviewed on: 8th July 2025

Reply from First Response Finance Hi, I'm really sorry to hear this! If you get in contact with our Customer Experience team they'll be able to discuss this further with you and let you know the options available - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 11th July 2025

This company logged a cifa warning against me.

This company logged a cifa warning against me. Accused me of fraud with absolutely no evidence this is ridiculous I'm not the only one they have done this too, as a result this has destroyed my finances, think twice before going with this company. Reviewed on: 29th April 2025

This company placed a cifa warning against me accuse...

This company placed a cifa warning against me accused me of fraud with absolutely no evidence what so ever, absolutely ridiculous. So here's a marker against them. Reviewed on: 26th April 2025

poor customer service.

refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ago!! Reviewed on: 14th June 2024

Money grabbers

Thay do they best to get more money out of you when you give a bike back. They expect in to be in brand new. When you buy second hand. I'm taking them to court Reviewed on: 6th June 2024

First class got me what I needed

First class got me what I needed Reviewed on: 7th May 2024

Helped me achieve what I wanted to do

Helped me achieve what I wanted to do Reviewed on: 26th April 2024

Great to deal with, any problems with car they are o...

Great to deal with, any problems with car they are only too happy to help...brilliant Reviewed on: 25th April 2024

Simply great experience.

Simply great experience. Nothing too much trouble. When expanding I have a disabled wife. Everything was done online so it only needed myself to collect the car Reviewed on: 25th April 2024

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First Response Finance: Car Finance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car Finance now

First Response Finance Car Finance reviews (18)

Avoid this company Never missed a payment!

I have purchased a van and I had troubles only .

This company logged a cifa warning against me.

This company placed a cifa warning against me accuse...

poor customer service.

Money grabbers

First class got me what I needed

Helped me achieve what I wanted to do

Great to deal with, any problems with car they are o...

Simply great experience.

Review First Response Finance: Car Finance now

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