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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.61 (296 reviews)

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4.15

Based on 296 reviews, last reviewed 26th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

85%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid!! worst customer services i have ever seen! Avoid at all costs! This has to be the worst company to deal with over the phone and via email, no departments are linked and they are not even aware ... Read more Reviewed on: 26th January 2026

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car insurance reviews (296)

Review of the Geoffrey Insurance, Car insurance:

So far, so good..

Joined in July and so far (luckily) no accidents so I’ve not needed the ‘full service’ as it were.. Joining was a bit difficult online due to the website server being down so had to ring but both customer service representatives I spoke to were top notch.. Very friendly, could answer any question I asked clearly and I couldn’t be happier so far.. So glad I joined just by experiencing the friendly service I received! Fantastic! Keep it up! Reviewed on: 22nd August 2018

Adequate for our needs.

Very easy and friendly service. We had no problem using the website and good prices too. Reviewed on: 29th August 2018

Friendly

The staff are very friendly and helpful, carefully explaining the options available to enable you to make a confident decision Reviewed on: 29th August 2018

Courteous and competative

I have insureed my car through Geoffrey Insurance for a few years. They are always really helpful and offer a competative product. Reviewed on: 29th August 2018

Happy days

Very easy to use company with well trained personnel. They even made changing cars midway through the policy a simple, easy process. Excellent Reviewed on: 29th August 2018

Geoffrey Insurance stand the friends and family test!

My family is all to me and I would recommend Geoffrey Insurance (GI) to them with great confidence as GI has always taken care of me providing an efficient, easy to access and value for money service. Reviewed on: 29th August 2018

Customer for years! Highly recommend

I have been a customer for years now. I wouldn't go anywhere else. Always get the best deal with Geoffrey and the staff are always helpful. Highly recommend! Thank you to everyone involved at Geoffrey Insurance. All the best Reviewed on: 29th August 2018

Ouick and to the point

So far I have not had any problems with this insurance company. Reviewed on: 29th August 2018

Great service

Always get straight through to a human on the phone! Very helpful and friendly Reviewed on: 29th August 2018

Longterm customer very happy

I’m a longterm customer who is very happy, rarely has my insurance increases but when it has it’s been minimal. Very happy with my service and would and have recommended to friends and family. Reviewed on: 29th August 2018

Fantastic to deal with

No hassle insurance with good prices. Reviewed on: 29th August 2018

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