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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.61 (296 reviews)

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4.15

Based on 296 reviews, last reviewed 26th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

85%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid!! worst customer services i have ever seen! Avoid at all costs! This has to be the worst company to deal with over the phone and via email, no departments are linked and they are not even aware ... Read more Reviewed on: 26th January 2026

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car insurance reviews (296)

Review of the Geoffrey Insurance, Car insurance:

Reasonably priced and easy to switch

What can i say? I have not had any claims so cannot comment on that, but any interaction I have had, I have found the staff friendly and helpful. Reviewed on: 22nd August 2018

On the ball

Did everything for me in a recent claim - great! Reviewed on: 24th July 2019

Think twice before booking Geoffrey Insurance. Not recommending at all.

Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque. Unreasonable expensive. Not pleased customer service with plain dry explanations to any question and increasing the prices every year. Don't trust Mathew at all. LAYER!!! Happy that finally I canceled the service with them. Not recommended at all. Thank you Sharlotte with clear and honest explanation. Reviewed on: 13th September 2018

A great sensible company

It was great to get my renewal from Geoffrey Insurance and to find that my renewal quote had actually gone down - not up. Must be a first for car insurance. Reviewed on: 11th September 2018

Great Service

After a little Technical fault on their part I rang up to get this fixed and it was a prompt and experienced service. Very good value for money. Reviewed on: 7th September 2018

Car insurance and recovery

Good people to talk to. Competitive prices. I have been with Geoffrey for a few years now and have been satisfied wwiwiwith the service. Reviewed on: 5th September 2018

Was there went I needed them.

Fast , friendly and a good pricing . Reviewed on: 4th September 2018

All you could want

It was quick and easy to decide which was the best value for money for the insurance on my car and the procedure was simple to complete to make sure I was fully covered at the best price going. Thanks to all concerned. Reviewed on: 2nd September 2018

brilliant

Customer service is outstanding, very happy with their help Reviewed on: 2nd September 2018

excellent customer service

I have ensured family to consider Geoffrey insurance when renewing policy Reviewed on: 2nd September 2018

Competitive Pricing

I spoke to a rep from geoffreys insurance, who made the purchase of the policy a smooth transaction. He was friendly & courteous Reviewed on: 1st September 2018

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