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Glasgow Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3134 reviews)

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4.96

Based on 3,134 reviews, last reviewed 12th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money... Read more Reviewed on: 12th July 2025

Latest lowest rating:

1

Dreadful service now Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022

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About this product

Glasgow Credit Union loans can be used for any purpose including home improvements and debt consolidation.

With a Glasgow Credit Union loan, you can borrow up to £25,000. Once you’re a member, you can apply for a loan in app, online or by phone. You’ll need to save at least £10 per month into your Member Savings during the term.

Glasgow Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

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Glasgow Credit Union Loans reviews (3134)

Safe, secure and slick

I have been a member for over 10 years and have found saving with GCU an efficient and easily accessible organisation. Whether it be by the app or by telephone communication is always polite and effective All in our household now have accounts Reviewed on: 1st July 2022

Fantastic

So easy to use. Great staff. Very efficient service. Reviewed on: 1st July 2022

Satisfaction

Hi I'm just writing to tell you how satisfied I am with Glasgow credit union Every question I asked about , I was given an answer that I could understand instead of some banks who speak to you as if you were a lawyer Very pleased with everything the staff have said to me in a professional manner Reviewed on: 1st July 2022

Fab service & smooth easy transactions every time

Great communication and always helpful Reviewed on: 1st July 2022

Exceptional

On the occasions I’ve borrowed from CU, they have always advised me what is best for me as the customer. Also when I’ve telephoned the staff are first rate, great patience is demonstrated also very knowledgeable staff. The staff are probably one of the best in banking today. Reviewed on: 1st July 2022

Excellence

I have always been able to rely upon the credit union to offer a fair and timely service. Reviewed on: 1st July 2022

Easy Money

Easy and transparent processes, love the app for instant updates Reviewed on: 1st July 2022

Great Service

The staff at Glasgow Credit Union are always so helpful, friendly an DC very knowledgeable. Anytime I’ve contacted GCU they have always been able to provide me with I’m looking for. Love the app too couldn’t be more helpful. Reviewed on: 1st July 2022

User friendly and affordable

I got a loan from the union a few years ago to help consolidate debts. The loan is very affordable and I love using the app to track payments etc Reviewed on: 1st July 2022

Great for young or old people

Have had a great experience, great customer service and I think GCU is amazing Reviewed on: 1st July 2022

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