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Glasgow Credit Union: Savings reviews

Name: Savings
Rating: 4.94 (3844 reviews)

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4.94

Based on 3,844 reviews, last reviewed 28th Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I like that I can speak to a person I feel their customer service is very good, speaking to a person is key for me as opposed to a tick box Reviewed on: 28th January 2026

Latest lowest rating:

1

Sadly, it is no longer a credit union true to its ro... Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who have been w... Read more Reviewed on: 24th June 2025

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About this product

Glasgow Credit Union have a range of savings accounts for members.

With a Glasgow Credit Union savings account, members can save regularly between £10 and £1000 each month across accounts. Withdrawals are via BACS transfer and can be requested in app, online or by phone.

Glasgow Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

Glasgow Credit Union Savings reviews (3844)

Review of the Glasgow Credit Union, Savings:

Quick, personal response

Always has been fast to get back to me and helpful if I have any problems Reviewed on: 9th August 2021

A safe lifelong financial resource

I joined when the Glasgow Credit Union was in its infancy in 1989. I have used it mainly for saving, getting out money for holidays and a car. I had colleagues who used the loan facility more. We could always rely on a friendly yet professional answer on the telephone and you got dividends at the end of each year and you could win a car in the lottery! Both the dividends and the lottery prizes have sadly reduced over the years but the friendly and professional service from the staff have remained. Reviewed on: 11th August 2021

Great customer service

Easy to access via app or customer service phone line, really helpful staff Reviewed on: 11th August 2021

Excellent service and helpful understanding staff.

For both loans and savings Glasgow Credit Union have always been there for us. Home improvements and family holidays have been made possible, as well as the security of our savings. Reviewed on: 11th August 2021

Review

Amazing staff and fast customer support Reviewed on: 11th August 2021

Great Service

Provides an efficient online savings option. Staff always pleasant and helpful. Reviewed on: 11th August 2021

Great customer service

I have always had great customer service with this company, anytime I have questions the staff are amazing Reviewed on: 11th August 2021

So friendly

This makes saving easy and no judgement , when you make contact with them There is no hard sell and they are only interested in what they can actually help You with Reviewed on: 11th August 2021

Excellent

I like banking with the credit union as its more for the people than your big companies,the staff are always very helpful and friendly and your always well informed about what’s going on. Reviewed on: 11th August 2021

Clear written communication and quick telephone response

All my communications with the Glasgow Credit Union have been dealt with professionally and promptly - can ask for more. Reviewed on: 11th August 2021

Always straightforward and easy!

I have been saving with GCU for 25 years. I have not only saved but from time to time had loans as well. What I like is everything can be done on line and is very easy with an e celle t website, easy to follow and understand. When I've had to contact by phone or even call into the offices I have received an excellent customer experience with good advice, help and friendliness. I wouldn't think twicw about lifting the phone to call them. I also appreciate the regular updates on what's happening and like the various ad hoc competitions etc. I am very comfortable saving with GCU. Reviewed on: 11th August 2021

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Glasgow Credit Union: Savings reviews

200% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Glasgow Credit Union Savings reviews (3844)

Quick, personal response

A safe lifelong financial resource

Great customer service

Excellent service and helpful understanding staff.

Review

Great Service

Great customer service

So friendly

Excellent

Clear written communication and quick telephone response

Always straightforward and easy!

Do you have a different Glasgow Credit Union product?

Want to see more from Glasgow Credit Union?

Mortgages

Loans

Join Smart Money People

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