Smart Money People Logo

Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

Review Goodtogoinsurance.com: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Goodtogoinsurance.com Travel insurance reviews (6039)

Value for money

5
Usually need a worldwide annual policy to visit family, always had good service Reviewed on: 30th September 2021

Customer satisfaction

5
We always purchase our insurance by phone. Your customer service is excellent, especially since at our age we sometimes need guidance through the forms related to medical history. Your representatives are always polite and caring and guide us in the rIght directions, no matter how difficult the problem. Reviewed on: 30th September 2021

Efficient and flexible Insurer Provider

5
I have dealt with other insurance providers before discovering Goodtogoinsurance and found them to be far superior to others. Have already recommended them to a friend who was also delighted with the service they provided. Reviewed on: 30th September 2021

Very competitive cover around pre-existing medical condition.

5
I was diagnosed with multiple myeloma in 2015. Our holidays of choice since then have been cruises. We have found the level of cover offered specifically for cruising to be excellent, especially as we have to purchase cover on a trip by trip basis. We have always found the advisors we speak to friendly and considerate. Reviewed on: 30th September 2021

Excellent product and service

5
Good product and service. Recommended. Reviewed on: 30th September 2021

Excellent service, one of the few to cater for elderly clients

5
Prompt service; the website was clear and concise and made buying online easy. Reviewed on: 30th September 2021

Best I've used

5
I don't want to claim on my travel insurance, but if I have to I want one that has a high ratings of paying out quickly, meet GoodTo Go. Reviewed on: 30th September 2021

Waste of money

1
I was in Thailand recently I claimed for blocked ears After many emails they accepted my claim then told me that the excess was more than the claim Pathetic Reviewed on: 30th September 2021

Great value

5
Good cover at a competitive price Reviewed on: 30th September 2021

Reasonable and competitive price good customer service

5
Great customer service , good price enough said! Reviewed on: 30th September 2021

Review Goodtogoinsurance.com: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review