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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

EXcellent service

5
A really good insurance company, never had any hassles with them Reviewed on: 8th September 2021

Good, but not if travel company cancels your holiday.

3
I have used Goodtogoinsurance before without an issue. I need pre-existing medical insurance for my wife. However, with the ongoing pandemic and the need for travel companies to cancel your holiday at short notice for a full refund (TUI) you would think that travel insurance companies would do likewise. Goodtogoinsurance do not as I have found out to my displeasure. I contacted this insurance company to explain what had happened when my holiday to Corfu was cancelled 2 weeks before departure but they grudgingly applied a credit note for one year provided the destination, type of holiday, duration of holiday and time of month remained the same. Come on Goodtogoinsurance - how do you expect loyalty when you won't provide fairness. Do the right thing for your customers. £73 is a lot for me to lose should this global situation continue and I do not book another holiday within your strict and unfair parameters, Reviewed on: 8th September 2021

value for money

5
excellent service at a good value for money price Reviewed on: 8th September 2021

Professional,Friendly,Good to their word.

5
2020 holiday in Greece. Two visits to doctors for my wife. Miss led about payment (use of ehic card) Had to pay cash. On return to uk goodtogo sorted it no quibble full amount covered and paid to us. This is what insurance is for and nice that this company are good to their WORD!! Reviewed on: 8th September 2021

Very good

5
Easy to get online. Very competitive. Good quality cover. Reviewed on: 8th September 2021

Good when sorting out problems

4
Had problems ...my claim had got mixed up....incorrect information given by ambulance service in queensland Australia address of accident wrong and many kilometres away in an area I had never been to. A tedious exchange of emails but eventually it was sorted by good to go thanks [email protected] l Reviewed on: 8th September 2021

Full Cover Insurance

5
I have always found buying insurance through this company easy, efficient and cost effective. Excellent customer service. Reviewed on: 8th September 2021

The best travel insurance company I have used

5
Always extremely helpful to deal with and a very speedy response. Excellent rates of premiums have been particularlypleasant anf beyond.being fair where covid has been involved. Reviewed on: 7th September 2021

good company

4
good no fuss company got some great deals from them in the past hope to book something soon Reviewed on: 7th September 2021

Good Old Fashioned Service

5
You don’t expect this kind of service these days, especially at a price again you don’t expect. Super value and Super service. Reviewed on: 7th September 2021

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