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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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1%

Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

The best on the travel market

5
My policy gave me more than others and at a cheaper price. Communication is excellent and their monthly newsletter keeps us all up to date. Reviewed on: 10th September 2020

Excellent service

5
The website was easy to use & the cost was very competitive, considering that an over-70 with a preexisting condition needed to be covered. The company kept us informed throughout lockdown and moved our cover to a new date in 2021, making the process as simple as possible. Reviewed on: 10th September 2020

Excellent

5
I have used GTG for a number of years and online is so easy! If you have a problem with anything the staff are really helpful on the telephone. This is the only insurance company I would use. Reviewed on: 10th September 2020

efficient and reliable

5
the service has been efficient, reliable and prompt with a very friendly manner on the phone. Just what is needed in times of trouble especially when abroad. Reviewed on: 10th September 2020

Good to be with !

5
We have been with this company for a number of years and have always found them easy to deal with and minimum fuss. I think it is best to rate a company not by advert or claims etc. But by how they react when dealing with problems. In this instance due to the current situation, they cancelled ,refunded, and transferred two policy s without problems and are an easy and professional company to deal with. Reviewed on: 10th September 2020

Goodtogoinsurance

5
Luckily never had to claim but fully confident that everything will be covered in these worrying times Reviewed on: 10th September 2020

Fantastic

5
Great prices and totally professional service. Reviewed on: 10th September 2020

Very sensible & very helpfull people on enquirey

5
Very happy with the support & service supplied by staff Reviewed on: 10th September 2020

Always use Good to Go!

5
We always use you for our Holiday Insurance and Medical Cover never had a problem using your Company. Always helpful with any enquiry easy to use online forms! Reviewed on: 10th September 2020

My overall opinion

5
Always very satisfactory service, especially since my mother is in her nineties. Reviewed on: 10th September 2020

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