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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

Don't pay for what you don't need

5
Great to be able to pay for just the cover you need and not be penalised for a medical condition you had 10 years ago and have been given the all clear for over 5 years ago. Friendly, helpful and and knowledgeable staff. Reviewed on: 9th July 2019

Good value & friendly staff

5
Friendly & helpful staff who explained everything, along with the variations in cover/price. Have used them before so they had a lot of our details which saved a lot of time. Would recommend to friends & family. Reviewed on: 9th July 2019

Great

5
Great prices, easy to buy online, good helpful customer services all round great deal, thoroughly recommended. Reviewed on: 9th July 2019

Excellent Friendly Service

5
I have used Good to Go Travel Insurance for at least 5 years. I have a number of Health issues and found them to be very reasonable and extremely helpful. Last year my Annual Policy even went down in price. I would highly recommend them Reviewed on: 9th July 2019

Excellent service and thanks.

5
Always there to provide great support and information nothing is too much trouble for your company. Reviewed on: 9th July 2019

Absolutely Dreadful

1
My wife was admitted to hospital in Australia. I rang their emergency line 18 times the evening she was admitted - no answer. I got no help from them over the subsequent 10 days either. They don't answer phone calls or e-mails. They are absolutely useless - I ended up making my own arrangements to get back to the UK at my own expense - beware! Reviewed on: 9th July 2019

Great service and trouble free travel

5
I have been insured with Goodtogoinsurance for many years and travel all over the world. I have certain health conditions and I travel knowing I’m covered for everything, so enjoy my holidays trouble and worry free. The service is excellent the staff I speak to are friendly and well informed/professional and the premiums are very competitive Reviewed on: 9th July 2019

Good value

5
I have used this company several times. Fortunately have not had to make a claim Customer service good. Good cover at a reasonable price. Reviewed on: 9th July 2019

Got it covered

5
In a market where cover is difficult to obtain at a reasonable price Goodtogo have been competitive, considerate and prompt to settle claims Reviewed on: 9th July 2019

Great insurance

5
Always very competitive and fair, for all your insurance needs Reviewed on: 9th July 2019

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