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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,010 reviews, last reviewed 14th Oct 2025
95% increase in 5 star reviews
in the past 90 days
46% increase in 1 star reviews
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Latest highest rating:

4

I have only used goodtogoinsurance. I have only used goodtogoinsurance.com: once and found them very helpful. Reviewed on: 14th October 2025
Maria W's avatar
Maria W

Latest lowest rating:

1

Terrible, cancelled policy on 20/9/2025 still waitin... Terrible, cancelled policy on 20/9/2025 still waiting credit despite repeated phone calls and promise of five days repayment. Sorry to advise company ... Read more Reviewed on: 13th October 2025
David R's avatar
David R

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6010)

Inclusive insurance based on sensible questions (not a label)

5
I have used Good To Go insurance after having other applications for travel insurance (both 'standard' included by bank accounts and e.g Post Office which I had previously been able to get). I have mental health issues and, as isn't uncommonin that setting, there has been some debate re diagnosis. Good to Go insurance (I took myself through a few scenarios because of uncertainty but with v consistent outcomes) appeared to ask v relevant questions to assess level of risk rather than making assumptions on the base of a diagnosis. e.g a question re: hospitalisation where the lack of admission for 15 years was accepted/interpreted as low risk of that happening whilst I was abroad. I'm aware of friends with epilepsy who have struggled to get travel insurance despite zero fits for over a decade (i.e. low risk) as nowhere in applicatio system to make that stability clear. An insurance company that doesn't rely on labels but recognises that people are individuals and assesses them as such is refreshing. (I've ended up advising friends to avoid getting even the 'common cold' of mental health in their medical records due to risk of excluding them from various insurances indefinitely regardless of level of depression/impact on level of functioning). Being pragmatic re labels and just using them to create appropriate targetted follow-up questions seems to me to not only indicate an inclusive service, but one that had insight into the fact that every label comes with individual experiences and risk level. Reviewed on: 15th September 2016

peace of mind

5
From researching,to applying and finally purchasing,all ran smoothly Reviewed on: 14th September 2016

very good company

5
Exceptional company. Very quick to respond. Prices good and pleasant personnel. Reviewed on: 14th September 2016

Excellent cover and value

5
We have several medical conditions between us and can't begin to tell you how pleased we we're that you could cover them. Reviewed on: 14th September 2016

Good product, good price.

4
Best price for me covering my existing illnesses. Easy to fill in forms online. Good customer service Reviewed on: 14th September 2016

Simple, Comprehensive & Good Value

5
I am a disabled traveller and found goodtogoinsurance.com very easy to obtain a quote from, despite my complex issues, and in comparison with other insurers their price was very reasonable for the cover provided. Reviewed on: 14th September 2016

excellent cover

5
easy to use website,great cover at a very competitive price,highly recommended Reviewed on: 14th September 2016

It says it in the name, good to go!

5
Very simple to use, easy to follow, even for me age 63 Reviewed on: 14th September 2016

Only insurers that would cover my daughters preexisting medical conditions

5
Very helpful on the phone and a great price. Only insurer's that would cover my daughters medical conditions. Without this I wouldn't be able to go on holiday Reviewed on: 14th September 2016

I liked the service I received when booking

5
Cheapest insurance I found for my age band (83) I will certainly look again at this for my next holiday Reviewed on: 14th September 2016

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