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Goodtogoinsurance.com: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (6041 reviews)

View other Goodtogoinsurance.com products

4.84

Based on 6,041 reviews, last reviewed 12th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

84% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025

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About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

Goodtogoinsurance.com Travel insurance reviews (6041)

Review of the Goodtogoinsurance.com, Travel insurance:

Excellent company to deal with. Keeps us informed, documents easy to read

Have used Goodtogo on a few occasions and have always been pleased with their level of service and the fact that they keep us informed. I've never had to make use of their insurance, happily but feel confident that they would deal with it well. Reviewed on: 30th September 2021

Poor communication in case of a claim

All fine when setting the policy up but when claiming very poor communication from them. In fact no repose so far, even to acknowledge they were processing my claim. Reviewed on: 13th October 2025

Great company and service

I have used good to go now a few times. The customer service is very good, and they keep you in touch with news letters throughout the year. Plus remind you with the telephone number before you go. Well done gx Reviewed on: 13th October 2025

Excellent company for older people

Shopped around and found that goodtogo were the best company for me. Reviewed on: 13th October 2025

Terrible, cancelled policy on 20/9/2025 still waitin...

Terrible, cancelled policy on 20/9/2025 still waiting credit despite repeated phone calls and promise of five days repayment. Sorry to advise company cannot be trusted. Reviewed on: 13th October 2025

Very good company and very helpful

Very good company and very helpful Reviewed on: 13th October 2025

Wanted holiday insurance went on the site got a quot...

Wanted holiday insurance went on the site got a quote easy Reviewed on: 13th October 2025

Old age no barrier! You can go with Good To Go !i

So quick and easy to book online. Made simple enough even for me a ninety year old traveller. Even with my age related ailments the quote I received was very competitive and acceptable. Reviewed on: 13th October 2025

Great existing medical insurance

The first experience was great which being the price I received, and fortunately I did not need to use my insurance. Being a person that has medical issues this company covered both me and my husband for a very reasonable cost. Reviewed on: 13th October 2025

Excellent

Always friendly, professional service Reviewed on: 13th October 2025

Good value for money .

Good value for money as my husband has medical conditions and the price was fantastic. Reviewed on: 13th October 2025

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