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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (263 reviews)

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1.54

Based on 263 reviews, last reviewed 11th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Latest lowest rating:

1

Do NOT get your car insurance from GoSkippy, I've be... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported... Read more Reviewed on: 11th December 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

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GoSkippy Car insurance reviews (263)

Once upon a rip off

I had been insured through Go Skippy for the past 8 years (one car 6 years , two years second car and a 7 year no claims discount, just recently i had no notification my policy needed renewing. When i discovered it had ran out i immediately contacted to renew, i was told its two late and would now need to start new policy i was told as the old policy had lapse im now a high risk client . ??? New policy shot up over £1300 to £2100 per year im 71 year old one accident in 51 years of good safe driving Its time the insurence companies need to be licenced through the gaming and betting commission like all high street book makers Reviewed on: 28th November 2023

range rover down to ford focus...650 pinds for range rover....1,780 pounds for basic ford focus...

go skippy a total joke.....they have insured me for a year for a range rover sport for 650...quote for basic ford focus..1,780...and this is with a years no claim....call centre staff are rude ...so much noise in background of children screaming and general what sounds lie factory news...told blatant lies by call centre staff...customer service staff are no better...rude ..dont listen..and pretty much say to you we dont care just give us the insane poilcy price......seriously...a 64 year old man...ford focus..worth 2,500...and they want 1780 for third party fire and theft....after covering my range rover for 650...how is this even possible...no claims in over 40 years of driving.....go skippy are awful....no customer care what so ever.....never ever again ... Reviewed on: 27th November 2023

Displeasure with GoSkippy Car Insurance and High Cancellation Fee

Dear GoSkippy Customer Service, I am writing to express my dissatisfaction with the car insurance service provided by GoSkippy. My experience has been marred by an issue concerning the cancellation fee, which I find unreasonably high and, unfortunately, was not made clear to me at the beginning of the policy. While I understand that insurance policies come with terms and conditions, the cancellation fee charged by GoSkippy was not adequately communicated during the initial stages of setting up my policy. This lack of transparency has left me feeling frustrated and disappointed. The essence of insurance is to provide peace of mind and financial protection, but I feel that the imposition of a significant and seemingly hidden cancellation fee contradicts the principles of fair and open customer service. I believe that clear communication is crucial in establishing trust between a service provider and its customers. Had I been made aware of the cancellation fee and its magnitude from the outset, I would have been in a better position to make an informed decision about my insurance provider. I strongly urge GoSkippy to reconsider its cancellation fee policy and improve transparency by ensuring that all fees and charges are clearly disclosed to customers during the purchasing process. This would contribute to a more positive customer experience and foster trust in the brand. While I appreciate the need for policies and fees, the current situation has left me dissatisfied, and I hope that GoSkippy takes customer feedback seriously to improve its services in the future. Thank you for your attention to this matter. Sincerely, Reviewed on: 27th November 2023

AVOID! Financial pyramide, hidden costs!

Hidden fees, not answering emails, if so - after a week using excel/word/ prepared templates. Charging fees for everithing and offering nothing. Reviewed on: 24th November 2023

Useless

As someone said earlier, they are a rip off!! Very nice indeed, before you have to cancel a policy. Why would you not think that a household would have more than one car? Providing bad service to one person could mean you lose the business of other 2 or 3vehicles. We sold the vehicle that we had the insurance on it and they want £175 cancellation fee. All admin fees. Absolut rip off! We have other 2 vehicles registered with them, safe to say we will wait for the insurance to end and we will never eve use them again. Scammers...not customer friendly, would and will not recommend! Don't even bother to reply with the same s**t that you reply just to write something down. As it's absolutely useless to say "please contact us to come to a resolution", you should've done that on the phone earlier. Reviewed on: 18th November 2023

Bunch of robbing thieves

Asking for 164£ after they decided to cancel my policy due to not providing driving licence verification, apparently they charge a direct debit set-up fee which I don't think is even legal Reviewed on: 16th November 2023

Huge cancellation fee

Asked for documents a month into the policy (should have been asked from the start) that I could not provide in time. Charged nearly £100 for cancellation even though it stated on the policy it would be less. Reviewed on: 27th October 2023

HONEST REVIEW PLEASE READ - PLEASE AVOID

My car was stolen which left us devastated as we have disability in the family and relied on our car. GoSkippy refused to provide a courtesy car, said had my car been in an accident/caught fire they would have provided one but not if stolen even though I had taken out comprehensive cover with courtesy car. I had asked to speak to a manager and was put from department to department over a four hour period. In the end I was put on hold, got to around 50 minutes on the queue and then I simply gave up as I was already very distressed with what happened and GoSkippy made it worse. You may wonder why I took out a policy with them, I use to insure with bigger players but having not made a claim for over 10 years and with the cost of living, I decided to try a cheaper option which I am now regretting. Don't be fooled by Defaqto ratings like I was. I would honestly advise you to avoid GoSkippy based on my real experience and find another provider that will stand by you in your hour of need. Reviewed on: 26th October 2023

Cons

They cancelled my son's car insurance and want £90 cancellation fee. They already got £70 deposit off him. They are now lying saying he cancelled. Easy money. Going to the Ombudsman as they shouldn't be allowed to get away with it, conning people Reviewed on: 24th October 2023

APPALLING UNHELPFUL CUSTOMER SERVICE

Five phone calls ,either silent,hang up or no answer. Eventually answered. Had to ask the agent to repeat what they said several times,not very articulate,mumbled and abrupt and extremely rude. Shocking unexpected admin fees for the smallest of changes.Would cancel on principle if not for the huge fees to do so. Never had such an appalling and disappointing experience before with any insurance provider,this was a first. Will not recommend and certainly will not be renewing . Reviewed on: 20th October 2023

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