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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.82 (1271 reviews)

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4.82

Based on 1,271 reviews, last reviewed 10th Mar 2026

2% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very quick and easy .quick and easy I struggle with technology and still struggling to set up my account but was accepted quickly Reviewed on: 10th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1271)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Fast friendly response

I applied for a loan from credit union and was amazed that i was accepted and received the loan within 3 days Thank you so much credit union team Reviewed on: 22nd June 2021

Got the money for my car through them ..

Amazing personal service. So quick. They really listened and understood what I was going through by not having a car. They were my only fair option. I wish they did mortgages and credit cards . Friendly service Reviewed on: 22nd June 2021

Very helpful people

Made to feel important and service was very friendly and easy Reviewed on: 22nd June 2021

Always helping customers

I have been a member now for a while now and I have always got support from the team and always helping me Reviewed on: 22nd June 2021

The people's bank

I have been a credit union member for over 15 years. I have always found the service to be fair and excellent customer service from staff. The terms are always reasonable and they make sure you do not borrow more than you can afford. I have not always had the best credit rating but the CU has always worked out a way for me. I always stick to my payments with them as I know their value and how much help they have given me over the years. I am proud to be a member and hope with this new acquisition they carry on thriving. Reviewed on: 22nd June 2021

Always happy to help

I have had a few loans over the years that have help me out off some worrying times and I could not have managed with out there help as no one else could help , they are always happy to help and give great advice . Reviewed on: 22nd June 2021

Great service

Satisfaction right around the board. Good customer service with good experience and respect. Reviewed on: 22nd June 2021

So easy, friendly professional service

All online & through email due to covid, but friendly staff and clear website. Secure access. Reviewed on: 22nd June 2021

Brilliant way to save

I trust Credit Union to help me save, their customer service is compassionate and efficient. Reviewed on: 18th August 2020

Fabulous costumers service

Good services and nice people working in that company Reviewed on: 30th July 2020

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