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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1244 reviews)

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4.81

Based on 1,244 reviews, last reviewed 2nd Mar 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

It's was long winded but finally got it sorted It's was long winded but finally got it sorted Reviewed on: 2nd March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1244)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Very quick and very transparent I found the process...

Very quick and very transparent I found the process very easy It makes a change from other suppliers Reviewed on: 10th December 2025

Great loan

Everything was dealt with very nicely and quickly Reviewed on: 10th December 2025

Great service and highly recommend

Great service and highly recommend Reviewed on: 9th December 2025

Very easy process and extremely lovely staff

Very easy process and extremely lovely staff Reviewed on: 9th December 2025

Quick and easy.

Quick and easy. Easy to apply online and kept up todate with the progress Reviewed on: 9th December 2025

Great service alway there to help

Great service alway there to help Reviewed on: 9th December 2025

Very good experience for a few years

Very good experience for a few years Reviewed on: 9th December 2025

Not reliable, not clear on the website and can't get...

Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

Reply from Great Western Credit Union Hi Alexann, Thanks for taking the time to share your feedback. This is our busiest time of year, and while our Member Engagement Team is working hard to support everyone, it does mean responses can take a little longer than usual and it may take longer to reach us via phone. You’re always welcome to get in touch via email at [email protected] or secure message, and we’ll aim to respond between 9am–4pm, Monday to Friday (excluding bank holidays). We want things to be as straightforward as possible for our members, so if there’s something on the website that didn’t make sense, we’d really like to know what felt unclear so we can improve it. Best wishes, Emily Response date: 9th December 2025

Excellent company

Easy to apply and available to everyone Reviewed on: 8th December 2025

It helps people that don’t normally get help with cr...

It helps people that don’t normally get help with credit which is a good thing Reviewed on: 8th December 2025

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