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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1256 reviews)

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4.81

Based on 1,256 reviews, last reviewed 5th Mar 2026

4% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick response and helpful great communication Quick response and helpful great communication Reviewed on: 5th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1256)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

10/10 100% recomment

Customer service is 10/10 they are honestly the best company and have helped me so much the past few months. Communication is great response timings are normally within a day and they provide alot of information. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Tania, Thank you so much for the glowing review and recommendation! We’re thrilled to hear how much we’ve been able to support you over the past few months. It’s great to know our communication and customer service have made a difference. We really appreciate your kind words and continued trust in us. Warm regards, Emily Response date: 16th May 2025

Great seamless experience no complicated questions a...

Great seamless experience no complicated questions and easy access to my loan Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Mark, Thanks for sharing your experience! We're so pleased to hear that applying for your loan felt simple and stress-free. Warm regards, Emily Response date: 16th May 2025

Great support and great value.

Great support and great value. Helps local communities. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi We're incredibly thankful for your feedback! We strive for friendly service and providing value to our members at GWCU. As a credit union, it is vital that we serve our local community, as we are community finance for everyone, so we're delighted to hear this in your review. We really value your continued support. Thanks again Robin Response date: 20th May 2025

So friendly and Helpful when applying and need answe...

So friendly and Helpful when applying and need answers to queries. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Ella, Thank you for the kind words! We're so pleased to hear you found our team friendly and helpful during the application process. We strive to always be there for our members when they need support. Warm regards, Emily Response date: 16th May 2025

Friendly and supportive Credit Union

Really helpful and supportive Credit UNion. They helped me get what I needed and have excellent systems Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Simon, Thank you for such a lovely review! We're so pleased to hear you found our team supportive and that we were able to help you get what you needed! Warm regards, Emily Response date: 16th May 2025

It's the personal approach that helps

After years of being stuck in a never ending cycle of debt, GWCU helped me when no other bank would. As a consequence of GWCU taking the time to listen to my circumstances and provide me with a consolation loan I am now, very nearly, completely debt free. Reviewed on: 4th May 2025

Reply from Great Western Credit Union Hi Helen, Thank you so much for sharing your story and leaving such a wonderful review! We're truly moved to hear how GWCU has helped you regain control of your finances. Taking the time to listen and understand our members' individual circumstances is a big part of how we support our members. We're so proud to be part of your journey toward financial freedom. Best wishes, Emily Response date: 16th May 2025

Very thoughtful and thorough in considering the reli...

Very thoughtful and thorough in considering the reliability of the Applicant;very helpful and clear instructions all throughout the process to receiving the offer Reviewed on: 2nd May 2025

Reply from Great Western Credit Union Hi Andrew, Thank you for this thoughtful review. We take care to assess every application fairly so it’s great to hear that has been your experience. We’re so glad you found the process helpful and clear. If you need any support with an application in the future please don't hesitate to get in touch. Best wishes, Emily Response date: 16th May 2025

My experience was very good, I need money ,because I...

My experience was very good, I need money ,because I had just moved into my house and they helped me and get to pay back the money little bit at a time without of to stress myself. Reviewed on: 27th April 2025

Reply from Great Western Credit Union Hi Latoya, Thank you for sharing your experience. We're really pleased we could support you during such an important time, moving into a new home can be a big step, and it's great to know we helped make things a little easier. Best wishes, Emily Response date: 16th May 2025

Great loan company, quick and easy to apply, no hidd...

Great loan company, quick and easy to apply, no hiddens charges. Reviewed on: 27th April 2025

Reply from Great Western Credit Union Hi CVB Thank you for taking the time to leave such positive feedback! We're really pleased to hear that the application process was smooth and hassle-free for you. It's also great to know you felt confident in the transparency of our services, as it’s essential that we provide trust and fairness for our members. If there’s ever anything else we can help with, please don’t hesitate to reach out. Best wishes Robin Response date: 20th May 2025

loan and deposit

excellent costomer service on calls and great online service and friendly on call center i even knows a maneger answer my calls and recognise my voice through phone calls. Reviewed on: 22nd April 2025

Reply from Great Western Credit Union Hi Nassir Thank you for leaving such a lovely review. We're so glad to hear that you've had a positive experience both over the phone and online. It's especially rewarding to know that you feel recognised and remembered - that personal connection is something we really value. We appreciate your support and look forward to continuing to assist you whenever you need us. Best wishes Robin Response date: 16th May 2025

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