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Great Western Credit Union: Loans reviews

4.81
Based on 1,265 reviews, last reviewed 8th Mar 2026
6% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

excellent x excellent good customer services Reviewed on: 8th March 2026
Andrew L's avatar
Andrew L

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1265)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

This company helped me when no-one else would.

5
Professional, yes of course they are a business, but very helpful personable staff. I had to fulfill their financial requirements, but they were compassionate whilst maintaining their sound business ethos when times were tough for me. Reviewed on: 23rd June 2022

Easy-going financial wizards

5
It's a real pleasure to deal with such easy going financial wizards. Nothing is to much trouble. Reviewed on: 22nd June 2022

My experience with the organisation was awesome

5
When I went to the then Bristol Credit Union I was not a member and was not expecting to be given a loan. To my surprise it took me minutes to get a loan. I needed the money to pay my son’s university fees…. I was desperate. I will forever be grateful to the Bristol credit union. Reviewed on: 22nd June 2022

Easy registration process , loan is 95% to be granted, good interest rate and excellent customers services. Kudos to GWC

5
Have been granted a loan twice and the loan process was very straight forward, decision made within one day, interested rate good and this has help me as I customer to always come back for loan when need be and high chances of the loan being granted. Reviewed on: 22nd June 2022

Excellent service

5
Excellent service. All agents are very friendly & really helpful. No time at all to sign up as a member. They welcome anyone receiving benefits. Quick online application. Quick response. Reviewed on: 22nd June 2022

Stars all round!

5
The customer service is really good, they will do their best to try and help. Reviewed on: 22nd June 2022

Loans and savings accounts

5
I have had a few loans with credit union, they let you know quickly if you are accepted and the interest rate is amazing. Great customer service. I always tell family and friends about this company. I also have a savings account which is still active. Thank you Reviewed on: 22nd June 2022

Loans

5
Very helpful easy to talk to very understanding. Needed help with family finance loan didn't take long at all. I highly reccomed this company Reviewed on: 22nd June 2022

Great service

5
Been with bristol credit union years love the service and the people Reviewed on: 22nd June 2022

Brilliant customer service to & excellent loans

5
My experiences with this union has been excellent they are very friendly and very much looking to help your situation I would definitely say this is the best service to use and would definitely recommend it to everyone Reviewed on: 22nd June 2022