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Great Western Credit Union: Loans reviews

4.82
Based on 1,267 reviews, last reviewed 9th Mar 2026
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

East to apply quick service easy to contact East to apply quick service easy to contact Reviewed on: 9th March 2026
Lauren w's avatar
Lauren w

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1267)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

Terrific, no nonsense service.

5
The service I received when setting up my direct debit was straight to the point, with clear and concise advice, and when I made a stupid mistake it was swiftly rectified by a staff member within minutes in a calm collective and efficient manner. I can find nothing but good things to say about GWCU. What appeared to be a big problem to me was resolved within minutes. Reviewed on: 21st June 2022

Grateful

5
I started using The Great Credit Union a few years ago. This was a tile when I was i need I was literally at the breaking point in my life and had no one to run to during the crisis my dad being evacuated back home in Africa , am all what my dad has in this world and he is my world and rock . He lost everything to the government as a result of delayed payments in Uganda due to financial difficulties.For that I was advised by a friend who has used The Great Credit Union, he highly recommended it and spoke highly of it due to its good customer care, prompt payments and putting peoples needs first. This really pushed me apply and it was an easy process within a few minutes I owned my personal account. After having a personal account they enable all their clients to be able to be to access a wide range of products and services they offer. I looked through all these and at that point I gained hope . I immediately applied for a loan that could help my father who was struggling back home to get roof over his head. I was able to get a very affordable loan with quiet a considerable payment plan And for that The Great Credit deserves this award and they are very persistent with their great service , they are reliable and forever grateful for their work ! Reviewed on: 21st June 2022

Great company

5
Very friendly and considering company with will to help people Reviewed on: 21st June 2022

Brilliant efficient company providing excellent service

5
I requested two loans that were approved efficiently Reviewed on: 21st June 2022

Bcu loans

5
These guys are amazing ..they give Loans where you wouldn't normally get one...top service Reviewed on: 21st June 2022

Quick and easy report process

5
The process of getting a loan was quick and easy. They were willing to speak with me when Natwest would not even entertain the idea of giving me a loan. The loan was very important for me and my family and has made such a difference. I would 100% recommend it to anyone who needs a lone. Reviewed on: 21st June 2022

Excellent banking excellent customer service online banking could be made simpler by transfering money to and from

5
Online banking was a little hassle to set up but all done and good to go Reviewed on: 21st June 2022

Amazing

5
So easy to access, save or borrow, always happy to help, great rates, and competitive rates. Reviewed on: 21st June 2022

It was very easy an helpful

5
I found it very easy to set up my account an to get my loan which has helped me gain my own place to live Reviewed on: 21st June 2022

The customer service and the way they have helped me out both time

5
The customer service and the way they have helped me out both time when I was indeed been more then great I'm happy with there service they have gone beyond I hope they do win Reviewed on: 21st June 2022

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