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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.65 (326 reviews)

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4.65

Based on 326 reviews, last reviewed 4th Mar 2026

115% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Easy to sign up and better savings rates than high s... Easy to sign up and better savings rates than high st banking Reviewed on: 4th March 2026

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (326)

Review of the Great Western Credit Union, Savings:

Easy to use

It's great that my monthly savings come straight out of my pay check, means one less thing for me to sort out every month! Queries I had when I signed up were responded and dealt with very quickly, all round good service and support from the team. Reviewed on: 17th April 2025

Reply from Great Western Credit Union Hi Joe, Thank you for your great review! We’re so pleased to hear that you’re finding our service easy and hassle-free. It’s also lovely to hear that your queries were handled quickly and that you felt supported by the team. We’re always here to help, and we really appreciate you being part of GWCU. Best wishes, Emily Response date: 2nd May 2025

Safe savings

Its good to know my savings are safe but accessible. Easy to pay into and easy to cash out. Reviewed on: 8th July 2021

Great service...

Excellent customer service, great way to save money safely... Reviewed on: 8th July 2021

customer service

Superb customer service. Each time I have contacted them, they have been very quick, polite & helpful and resolved my issue very professionally. Well done SWCU and thank you. Reviewed on: 8th July 2021

Excellent service

Excellent service, Always helpful and polite Reviewed on: 8th July 2021

Simple savings product

Joining was simple and rewarded by a bonus at the time. Acc ess to the acount details via the internet is simple and staff are always available to help Reviewed on: 8th July 2021

The staff are very approachable and friendly.

I've always had best of experience on the phone and online especially during this pandemic Reviewed on: 8th July 2021

Very supportive

Very supportive . Easy to use and access. Reviewed on: 8th July 2021

Very easy to use

I was able to get a loan to help with my first time rent and was able to pay an affordable amount over the months now I have paid it off which I am very happy with that western credit union you made my life very easy Reviewed on: 8th July 2021

Brilliant! What's not to like?

So easy to use and great to know that by making my own savings, I'm helping others to benefit and save too. Reviewed on: 30th June 2021

Cyber crime

Hello! I Am voting this my bank to motivate with good prosperity your online banking against many different frauds we can face online through many use of debit cards by purchasing and non purchasing like subscription. Expecting a better and professional improvement on security and privacy and this field that is something very serious to the point end up being a bit abusive for not having enough resources and experiences against type of crime just unfair. Also small dislike on amount of rates and fees to pay for using the engage bank cards something suppose better arranged a bit less. Especially on amount you have to spend for everytime withdraw for free cash and doing online payments. Expecting a better business, financial collaboration and association between both institutions (Engage and GWU). I would recommend because still an easy, simple independent personal bank to use. That I still waiting for to resolve my problem. Thank You and wish best. Celso Reviewed on: 28th June 2021

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