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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.65 (326 reviews)

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4.65

Based on 326 reviews, last reviewed 4th Mar 2026

115% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Easy to sign up and better savings rates than high s... Easy to sign up and better savings rates than high st banking Reviewed on: 4th March 2026

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (326)

Review of the Great Western Credit Union, Savings:

Easy to use

It's great that my monthly savings come straight out of my pay check, means one less thing for me to sort out every month! Queries I had when I signed up were responded and dealt with very quickly, all round good service and support from the team. Reviewed on: 17th April 2025

Reply from Great Western Credit Union Hi Joe, Thank you for your great review! We’re so pleased to hear that you’re finding our service easy and hassle-free. It’s also lovely to hear that your queries were handled quickly and that you felt supported by the team. We’re always here to help, and we really appreciate you being part of GWCU. Best wishes, Emily Response date: 2nd May 2025

Good for borrowers and savers

saving with GWCU enables them to make loans to people who might otherwise use doorstep loan sharks Reviewed on: 25th June 2021

supportive, local, friendly and accessible

I have been a member of credit union since established in Withywood back when my children we small and it was the only way I could continue to save and guarantee a loan when times were hard. Been my go to place when it has concerned money or the lack of it. supported the purchase of Christmas presents when my husband was out of work, loan for a car, to support my daughter with hair extensions to encourage hair growth due to a certain condition she has, save to buy school uniforms, to go on holiday. Now I have a healthy savings account and won't be moving it anywhere else. Reviewed on: 24th June 2021

Simple, helpful, fair.

I’ve saved on a off with the credit union for some time and they’ve always been approachable, helpful and very fair in their business practises. I thoroughly recommend them. Reviewed on: 23rd June 2021

Really clear and accessible people based building society

They have been very people based and easy to communicate with and seem fair and trustworthy I would recommend them probably even for a loan. Reviewed on: 23rd June 2021

A breeze

I am a regular saver, all though it's small savings for now and the process has been so easy and withdrawals also easy. Reviewed on: 23rd June 2021

Great

Received good customer service - listened to and given options to make an informed choice. Reviewed on: 23rd June 2021

Brilliant people

I have been with Great Western Credit when they had a small office in Old Market they where open a few hours each week . Now look at them absolutely fantastic how things have moved on . The workers volunteers have always been happy kind caring people and that’s what it’s all about. I always feel welcome be it a vist or on the phone . They have helped me with loans to buy much needed car for work and D I Y stuff around the home good interests easy payments. Thank you one and all and you deserve to win good luck Reviewed on: 23rd June 2021

Good service

I am member from 2016.Customer services are really well organised, loyal, helpful always. I will always recommend Great Western Credit Union to friend.Thank you . Reviewed on: 23rd June 2021

Savings accounts for my kids

Opening of the accounts was easy as we did that at school. Kids are supported to learn how to save money buy getting stickers and little prizes . Withdrawing the money is easy to, one phone call and in couple of hours money is on the account you want the transfer to go to. Reviewed on: 22nd June 2021

Simple, honest, local

I choose Great Western Credit Union because I can rely on them to look after my money as well as make it work for local people in Bristol and beyond. There’s nothing complicated about their savings products and I’m proud to be part of helping make finances more inclusive for those who need it most. Reviewed on: 22nd June 2021

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