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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (332 reviews)

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4.83

Based on 332 reviews, last reviewed 23rd Jan 2026

2300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

I was delighted to be offered a mortgage with Hanley... I was delighted to be offered a mortgage with Hanley economic when the home I had rented for 42 years was sold to developers.. As I was 85 at the ti... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (332)

Review of the Hanley Economic Building Society, Mortgages:

Highly Recommend

Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

Smooth and straightforward

The mortgage process with Hanley Economic was smooth and straightforward. Reviewed on: 8th February 2025

Held my mortgage with HEBS since 2009, won’t change.

I’ve held my mortgage with HEBS since 2009 and won’t move. Whenever I get close to the end of an agreed period, they offer a competitive renewal and then make the process really easy. Any problems and there’s always someone helpful at the end of the telephone, no annoying “automated answering systems” Reviewed on: 8th February 2025

A safe place in a financial sea of uncertainty...

HEBS offers continuity over generations - a safe place in a financial sea of uncertainty for 170 years - including two generations of mortgagees in my family. Reviewed on: 7th February 2025

New products but only for new customers

I have a RIO mortgage with the Hanley taken out nearly 5 years ago. I have 2 issues:-1) recently they introduced a new RIO deal with a lower interest rate but specifically prevented me from moving to it --- just for new customers only. I thought this practice was frowned on these days 2) there have been 3 BOE rate reductions recently but the Hanley has not yet reduced its SVR Reviewed on: 7th February 2025

I have a RIO mortgage and Hanley was the only Buildi...

I have a RIO mortgage and Hanley was the only Building Society I could get one from and they have also been extremely helpful and informative if I have ever had to contact them. I would not have been able to own my own home again at my age without Hanley Building Socitey, so my eternal thanks to you. Reviewed on: 7th February 2025

Stress free and nice people, great to interact with...

Stress free and nice people, great to interact with and great value. Reviewed on: 7th February 2025

Too long winded in responding

When contacting you I should not have to get a access code to view your response from the email you sent this is wasting time in reading your response Reviewed on: 7th February 2025

Wanting to self build a bungalow .

Wanting to self build bungalow in garden of existing house - they well very helpful going though the options. We were in our 70s. We eventually settled on a Retirement Interest only mortgage on existing house as the best option. Reviewed on: 7th February 2025

excellent coms

It was fast and communication was excellent Reviewed on: 7th February 2025

Great service

Great service easy to speak to a human not a robot and always helpfull on the phone Reviewed on: 6th February 2025

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