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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (216 reviews)

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4.86

Based on 216 reviews, last reviewed 5th Feb 2025

73% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

Very nice and easy! Very nice and easy! Top staff, ! Reviewed on: 5th February 2025

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (216)

Review of the Hanley Economic Building Society, Mortgages:

Highly Recommend

Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

A great help at a stressful time

I dealt with Lana. Initially I was concerned as it took a while to get a phone appointment, but once I did everything moved very quickly. I struggled finding a mortgage due to a high LTV with a new build property, but Lana and the Hanley came to my rescue. Lana was thorough, efficient and very friendly. Nothing was too much trouble and she answered any and all of my questions very quickly (usually within a couple of hours of asking them!) Lana was also super helpful at completion as my solicitor was dragging his feet and she made sure the Hanley sent over requested details super quickly allowing me to complete when needed. All in all, it was a pleasure to deal with Lana and the Hanley and I would recommend them. Reviewed on: 8th April 2019

Reply from Hanley Economic Building Society Thank you so much for your lovely feedback, we have also passed this onto your mortgage adviser :) Response date: 12th April 2019

First-time homeowners - thanks to The Hanley!

Thank you to the team at The Hanley (especially our adviser, Jane) for ensuring that the process of obtaining the mortgage for our first home was smooth, simple and straightforward. Jane was very patient throughout, and it was evident she worked hard for us. Thank you so much Jane! We are very happy homeowners. Reviewed on: 1st April 2019

Re-mortgage to Hanley Economical

Absolutely faultless. They were always more than happy to help with queries from the very initial phone call right the way through to completion (and I had a lot of queries/questions/problems but I always felt they were more than happy to help and answer.) I even received a lovely "welcome" phone call on the morning of completion. I had the pleasure of dealing with Jane and she was amazing. Thank you!! :-) Reviewed on: 22nd March 2019

Very helpful and professional

I wish to thank Hanley Economic for their wonderful support with remortgaging. They went beyond their call of duty to help me out with the product. Thank you Jane. Regards Naveen Reviewed on: 20th March 2019

Self-Build Mortgage Application

Just had to say a few words of thanks to the staff at 'The Hanley' for their patience, effort, understanding and good humour throughout my mortgage application. Not only was the mortgage product and associated insurance cover much better than anything else on the market; but the help, guidance and information provided was invaluable. There were a few occasions when it looked as though I would not be able to complete the application process but the staff never gave up and we are now building our house. I must give particular thanks to Jane Longmore who never gave up trying and ultimately succeeding in processing my application- were are truly grateful for all you have done. Thanks. If ever I have need of a mortgage again my first call will be to the Hanley. Reviewed on: 14th March 2019

Amazing and helpfull

Spoke to a lady called Lana, she was amazing, truly helpful and we got our dream house, so thankfull to all the help through the process Reviewed on: 15th February 2019

Super Fast and Really Helpful

Jane was brilliant from the start knew and understood exactly what I wanted and needed. She was extremely helpful and professional and managed to turn everything round in just a few weeks. Thanks for an enjoyable and pleasurable service. Reviewed on: 31st January 2019

Superb

Helpful staff and amazing service. Jane was brilliant and always helpful. As first time buyers she helped us understand everything and always listens to our queries. We would highly recommend. Reviewed on: 26th December 2018

Slower than a snail

Over two months and not got an offer yet. They are apparently understaffed!!! The delay is not down to any fault my end - I have an excellent credit check score and a good job- but is just them asking for ridiculous info from years back. And I’m only remortgaging with them. I pity anyone looking for a mortgage to buy a property. They are way over the time scale they quoted for the offer. They might have some of the best deals but what good is that if they don’t make offers. Reviewed on: 6th December 2018

Reply from Hanley Economic Building Society Thank you for your feedback. Our aim is always to provide a first class service. To better understand your concerns and resolve your issue can you please contact the Society on 01782 255122 or email [email protected] Kind regards. Response date: 10th December 2018

Excellent service throughout as a first time buyer.

I had a bit of a unique situation regarding my mortgage being accepted, after dealing with various high street banks I spoke to The Hanley on recommendation. From there on wards they took on board everything and found a solution that helped us going forward. I had excellent and professional service from start to finish, I received regular calls to see how everything was moving along which show they care about their clients they have and want you to help wherever needed. I will happily recommend anyone to use The Hanley going forward. I'd just like to thank everyone at The Hanley and especially Jane Longmore for the amazing service I received over my process. Reviewed on: 6th December 2018

Reply from Hanley Economic Building Society Thank you for your feedback Daniel, we are so happy to hear that you had a smooth and happy experience with us. Response date: 10th December 2018

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