Write a review

Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (216 reviews)

View other Hanley Economic Building Society products

4.86

Based on 216 reviews, last reviewed 5th Feb 2025

73% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

Very nice and easy! Very nice and easy! Top staff, ! Reviewed on: 5th February 2025

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024

Read all reviews See your review

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (216)

Review of the Hanley Economic Building Society, Mortgages:

Highly Recommend

Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

Fantastic Service from start to finish

We received an absolutely fantastic and professional service from the Hanley - In particular our mortgage advisor Lana. After a bad experience with a high street bank we approached the Hanley and can not fault the experience in any way. We were kept up to date, emails answered quickly and efficiently. Absolutely everything was easy and professional. We were constantly kept up to date, explanations given in understandable terms - Lana is an absolute star! Reviewed on: 1st November 2018

Excellent

Totally satisfied having been with the Hanley for over 50 years Reviewed on: 19th October 2018

Excellent, personal service

We have only just recently been approved for our mortgage with the Hanley, but from the start of the mortgage application process we have been pleased with the service. We have dealt with our advisor, Jane, right from the start and she has been friendly and helpful throughout. She helped us to navigate the information we needed to provide to make our application, and was with us all the way. We chose the Hanley for its ethical credentials, and would now also choose them based on their customer focus too. Thank you to everyone involved in our application, especially Jane who worked so hard on our behalf. Reviewed on: 5th September 2018

Trying to get a mortgage

In response to the hanleys reply. Please get it right. I was accepted for a product I chose not to accept it as it came with further hidden fees . AVOID THIS COMPANY Reviewed on: 29th August 2018

Trying to get a mortgage

They lead you on asking for upfront fees. I paid then was refused product and it was non refundable . I was told not to worry about fee. As I would get mortgage. Absolutely the worst. My advice go to an independent advisor much better. Avoid th economic at all costs Reviewed on: 16th August 2018

Reply from Hanley Economic Building Society We're very sorry that we were unable to support your mortgage application. We do publish our fees for those products that have them on our website and at application and state whether they are refundable or not. We do this to ensure the applicant is equipped to make an informed decision on whether to apply. Once again we're sorry we could not help you on this occasion. Response date: 29th August 2018

Brilliant! Been with you a long time. Always satisfied.

Nothing really. You have local branches with the personal touch. Reviewed on: 1st August 2018

Excellent from start to finish

Having only used banks for mortgages in the past I was really impressed with how friendly and helpful Jane Longmore has been throughout the whole process of taking out my mortgage. Jane made the whole process from start to finish easy, efficient and very personal - I cannot recommend Jane (and the Hanley) highly enough. Thanks for all your help! Reviewed on: 1st August 2018

Efficient, proffessional and approachable

Jane Longmore was our mortgage advisor. The time and dedication she put into our matter was impressive. She kept us updated throughout, kept our mind at ease and was just a joy to chat things through with. I would definitely recommend her to friends and family looking for mortgage advice. I would also recommend Alastair (financial advisor) who dealt with our life insurance in a very swift manner. Reviewed on: 27th July 2018

Integrity personified.

Spoke to Jane Longmore at length today about a possible remortgage. Although I was extremely satisfied with the deal being offered, Jane did state that my current provider may be able to offer a better deal, as many mortgage providers offer preferential rates to existing customers. I took Jane's advice and was able to shave 1.6% off my current interest rate, at no extra cost. I cannot praise Jane highly enough for her integrity, honesty and professional manner. I will certainly be recommending her services to all my family & friends. Reviewed on: 24th April 2018

Excellent service

My recent experience of applying for a mortgage was made a good experience,the help I received throughout the process was flawless thanks to mortgage advisor jane longmore, I will be recommending the Hanley to my family & friends. Thanks Reviewed on: 27th March 2018

Reply from Hanley Economic Building Society Thank you for the wonderful feedback of your experience :) Response date: 29th August 2018

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from The Mortgage Branch 0.00 from 0 reviews
Mortgages
from Atom Bank 3.66 from 46 reviews
Mortgages
from The Mortgage Lender 4.43 from 3 reviews

There's still more to see!

Hanley Economic Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Hanley Economic Building Society: Mortgages reviews

73% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hanley Economic Building Society Mortgages reviews (216)

Highly Recommend

Fantastic Service from start to finish

Excellent

Excellent, personal service

Trying to get a mortgage

Trying to get a mortgage

Brilliant! Been with you a long time. Always satisfied.

Excellent from start to finish

Efficient, proffessional and approachable

Integrity personified.

Excellent service

Do you have a different Hanley Economic Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024