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Hanley Economic Building Society: Savings reviews

4.76
Based on 598 reviews, last reviewed 28th Apr 2026
71% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Investing in an ISA I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026
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Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (598)

Traditional building society with good customer service

5
I like saving with a traditional building society. The application process, although by post only, was swifter than I'd anticipated and my application was dealt with promptly. As a laptop & basic mobile phone user (i.e. without a smartphone), I didn't feel the usual disenfranchisement by being confronted by "app only" restrictions. In contrast, many other providers offering accounts with comparable interest rates were app-only (not even app and online). Reviewed on: 10th April 2025

Great customer service.

5
Great customer service. Excellent knowledge of services. Reviewed on: 10th April 2025

Postal account

5
Opened a postal account - very smooth process. Good interest rate. Reviewed on: 10th April 2025

Always friendly.

5
Always friendly. Very helpful. No matter what you ring for. They make sure the message gets to the right branch. Reviewed on: 10th April 2025

I’ve always found Hanley to provide an efficient and...

5
I’ve always found Hanley to provide an efficient and rewarding experience. Reviewed on: 10th April 2025

Helpful staff

5
Always someone to talk to in branch or on the phone Reviewed on: 9th April 2025

Good service, good savings rates

5
Good service, good savings rates Reviewed on: 9th April 2025

Fantastic Customer Service

5
Fantastic customer service. Friendly and helpful advice. Reviewed on: 9th April 2025

It was a good day!!

5
Impossible to verbalise but all I can say is I'm very satisfied. Reviewed on: 9th April 2025

life time savers

4
My family have been life time savers for three generations - that says it all Reviewed on: 9th April 2025

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