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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Always good customer service with the added personal...

Always good customer service with the added personal touch. Reviewed on: 9th February 2025

Good friendLy service.

Good friendLy service.Always willing help you if needed Reviewed on: 9th February 2025

Overview

Good and reliable, easy to use online m, efficient when calling. Reviewed on: 9th February 2025

Not Economic with service

I've had accounts with Hanley Economic since the 80's, when it used to be hand written pass books. Always had good experiences with the staff. Always had approachable staff. Always done their best for me, including turning up without an appointment last year, (which I should have done) to open a fixed rate account, but they sorted and fitted me in anyway. Reviewed on: 8th February 2025

Despite moving south I receive good service and expe...

Despite moving south I receive good service and experience no problems. Reviewed on: 8th February 2025

Saved with a two year fixed rate saver

Saved with a two year fixed rate saver, accessing information on the state of my savings was fast and easy. I felt that my finances were secure and well looked after. Reviewed on: 8th February 2025

Courteous, efficient and knowledgeable staff

Courteous, efficient and knowledgeable staff Reviewed on: 8th February 2025

The staff at Hanley were friendly and provided excel...

The staff at Hanley were friendly and provided excellent assistance Reviewed on: 8th February 2025

Wonderful staff who are helpful and interested in you.

Wonderful staff who are helpful and interested in you. Reviewed on: 8th February 2025

Staff are very helpful & friendly

Staff are very helpful & friendly Reviewed on: 8th February 2025

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