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Hanley Economic Building Society: Savings reviews

4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

In branch service review

5
Jess has brought a wonderful, personal experience to my visit today. From our initial phone conversation, she has made my business in the branch today a pure pleasure. Thank you. Reviewed on: 2nd July 2024

In branch service review

5
Excellent service from Ellie. Comprehensive information and proficient execution of the requested task. Well done!. Reviewed on: 24th April 2024

In branch service review

5
Opened an account with Barry today, great customer service, very pleasant and an overall fab experience. Thank you. Reviewed on: 24th April 2024

In branch service review

5
The staff are very helpful, they always provide the help and support you need. Reviewed on: 24th April 2024

All ways friendly and helpful staff.

5
All ways friendly and helpful staff. Reviewed on: 13th February 2024

Amazing company!

5
I have been using Hanley economic for my savings for years, the staff are super friendly and helpful and it’s always a positive experience visiting the branch! Reviewed on: 13th February 2024

Getting the best out of my savings

5
The Hanley team have always been so helpful and have always offered advice that suits me to be able to get the most out of my savings. Reviewed on: 13th February 2024

Professional

5
The staff were highly efficient and very pleasant and helpful. Reviewed on: 17th January 2024

Excellent

4
We like that staff are not pushy on other products and listen to what I want. Reviewed on: 17th January 2024

Excellent

5
Since 1961when we took out a mortgage with you and savings account until interest rates dropped service has been excellent. Happy to be back with a fixed rate bond (stay as you are). No complaints, jus good service. Reviewed on: 17th January 2024

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