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Hanley Economic Building Society: Savings reviews

4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Hanley Economic Building Society Branch Review

5
Very happy that the ladies in the Biddulph branch took the time to remember I came in on a Friday and to call to tell me they are closed this week Reviewed on: 31st March 2022

Fantastic

5
I would recommend everyone easy to use and handle your money Reviewed on: 30th March 2022

Hanley Economic Building Society Branch Review

4
More flexability with savings account. Reviewed on: 16th February 2022

Hanley Economic Building Society Branch Review

5
Staff always friendly and all very knowledgable Reviewed on: 16th February 2022

Hanley Economic Building Society Branch Review

5
We would like it to open 3 days a week, also Charmaine who is in the Chede branch is absolutly great. She is a very nice person and is very good at her job top marks. I have recommended Hanley to others. Reviewed on: 10th February 2022

Local

4
I like the passbook, I would prefer if you opened on a Monday Reviewed on: 5th October 2021

Brilliant

5
Clare was fantastic - keep her on the counter Reviewed on: 4th October 2021

Fabulous

5
Really friendly service - nothing's too much trouble Reviewed on: 2nd October 2021
Reply from Hanley Economic Building Society Thank you for your wonderful feedback! Response date: 30th November 2021
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Hanley Economic Building Society

Trusted Company

4
Always had great service, great customer service. Explain through issues. Reviewed on: 27th August 2021

Excellent

5
Saw fantastic customer service by your member of staff, Stacey. Great empathy with 2 ladies sorting out Power of Attorney 10/10 :) Reviewed on: 19th July 2021

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